Kristina Miranda
Kristina Miranda at Germain Honda of Surprise

Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.9
107 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Dealership Experience

1 yr

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

View more specialties & trainings
4.9

107 Reviews

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107 Reviews of Kristina Miranda

December 22, 2025

Dealership Rating
Employee Rating

After the the repair was done, there was scratches on window and faulty button for opening door. Picked up, all fine but then noticed another problem and now having to take it back again. We dont live n More

by Marciaee325
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

December 17, 2025

Dealership Rating
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Super quick service staff very professional , even had golf simulator to keep me occupied which was fun More

by bradyman1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Germain Honda of Surprise responded

Ensuring a quality experience at every touchpoint is our priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

December 17, 2025

Dealership Rating
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Kristina was outstanding! Super friendly, professional, knowledgable, helpful & the utmost professional. The experience could not have been better (unless someone else paid More

by WarrL
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Recommend Dealer
Yes
Dec 18, 2025

Germain Honda of Surprise responded

We are honored by your kind words and thank you for choosing Germain Honda for your automotive service needs. We look forward to ensuring more quality visits going forward. Best Regards, Sassha Motz General Manager

December 12, 2025

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Kristina provided excellent customer service with frequent progress updates. My CRV issue was diagnosed and repaired in a timely manner. More

by Apal1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Breezy Briese

Dec 12, 2025

Germain Honda of Surprise responded

We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Kristina helped to make your experience such a positive one and has earned your trust to know that she only has your best interest at heart. Best Regards, Sassha Motz General Manager

December 09, 2025

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Good people good prices fair deals. would rather deal with Germain Honda before any other Honda dealer in metro Phoenix area. More

by e333d
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 10, 2025

Germain Honda of Surprise responded

Thank you. It was our pleasure to provide you with a 5-star experience, and we look forward to serving you again. Best Regards, Sassha Motz General Manager

December 08, 2025

Dealership Rating
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Patience, a key virtue! I brought in my '08 Honda Fit with a "gremlin">> doors locking unexpectedly! Germain Techs consulted with Honda Gurus & SOLVED it. Then Germain Servi More

by DesertDave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave McKee, Service Manager

Dec 08, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. We are thrilled our team worked in conjuntion with the Honda Gurus and was able to hunt down your "gremlin" and solved your locking concern. Please let us know if there is anything further we may assist with. Best Regards, Sassha Motz Generl Manager

December 06, 2025

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I had to return after having my car serviced for an oil change, because it was discovered it was leaking oil and had made a mess on my driveway. More

by mollyarvallo
Service Price Transparency
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Recommend Dealer
No

December 03, 2025

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Always appears clean and inviting. The staff is friendly and knowledgable, willing to assist without delay. More

by Gherrerajr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Dec 04, 2025

Germain Honda of Surprise responded

Ensuring a quality guest experience is the priority of our team. Thank you for sharing. Best Regards, Sassha Motz General Manager

December 03, 2025

Dealership Rating
Employee Rating

Always a pleasure to visit Germain Honda! Service department friendly and reasonable pricing! I have been with them over 5 years and purchased two cars from them. Definitely a loyal custome More

by GKLEIGH11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Germain Honda of Surprise responded

Your continued business and loyalty are greatly appreciated. Our team is honored to be your go to for all things automotive. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

December 01, 2025

Dealership Rating
Employee Rating

My wife and I like your dealership. We purchased her Passport from another dealership and wish we would of came to you. We purchased my Pilot from your dealership. When time comes More

by Kenny
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2025

Germain Honda of Surprise responded

Our team is thrilled to know you enjoy working with our dealership. We truly appreciate your business and look forward to continuing to earn your trust for years to come. When the time comes for your next new Honda, we’ll be here to help—and in the meantime, our service team is always ready to keep you and your vehicles safely on the road. Best Regards, Sassha Motz General Manager

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