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Kristina Miranda

Overview Reviews (69) Inventory (253)

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Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

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4.9

69 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Overview Reviews (69) Inventory (253)

Dealership Experience

9 mos

Industry Experience

6 yrs, 8 mos

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

Honda Customer Experience training and Knowledge

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4.9

69 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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69 Reviews of Kristina Miranda

September 01, 2025

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Employee Rating

The process went really quickly and everyone was super easy to work with! I’ve stopped back to ask questions and everyone has been wonderful! easy to work with! I’ve stopped back to ask questions and everyone has been wonderful! More

by sandy

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Branden Cole, Ivan Rascon

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August 31, 2025

Dealership Rating

Employee Rating

Great service and so happy I came here. They give you so much peace of mind and are professional and knowledgeable about explaining things with your car, and texting and communicating recor They give you so much peace of mind and are professional and knowledgeable about explaining things with your car, and texting and communicating records. More

by Hannah C.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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August 24, 2025

Dealership Rating

Employee Rating

I had an outstanding experience at Germain Honda of Surprise! From the moment I walked in, I was greeted warmly and treated with professionalism and genuine care. The entire team went above and beyond Surprise! From the moment I walked in, I was greeted warmly and treated with professionalism and genuine care. The entire team went above and beyond to make the process smooth, stress-free, and easy. More

by calvinjpower

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, Robert Pitman, Marc Dettenrieder

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Aug 25, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that our team provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

August 18, 2025

Dealership Rating

Employee Rating

Kristina explained things very professionally and in a way I understood! She called me when they found something and gave me some options which was so helpful! way I understood! She called me when they found something and gave me some options which was so helpful! More

by diller477

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Kristina and our team took great care of you. Ensuring our guests complete satisfaction is our goal. Best Regards, Sassha Motz General Manager

August 13, 2025

Dealership Rating

Employee Rating

Kristina Miranda Was so helpful and and was so nice. Explained everything and was amazing at her job Explained everything and was amazing at her job More

by Bachand716

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2025 -

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

August 06, 2025

Dealership Rating

Employee Rating

Got car back quicker than expected. Kristina did a great job of explaining everything and we will definitely be back Kristina did a great job of explaining everything and we will definitely be back More

by rsmith7413

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 06, 2025 -

Germain Honda of Surprise responded

We are happy our team exceeded the time estimate and provided quality service during your recent visit. See you down the road. Best Regards, Sassha Motz General Manager

August 02, 2025

Dealership Rating

Employee Rating

I like the helpfulness. Very knowledgeable and in tune to what's needed before I ask Very knowledgeable and in tune to what's needed before I ask More

by hoytmi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 04, 2025 -

Germain Honda of Surprise responded

Our goal is your complete satisfaction and we are pleased that Kristina and our service team achieved that goal during your recent visit. Best Regards, Sassha Motz General Manager

August 02, 2025

Dealership Rating

Employee Rating

Everyone was courteous and professional. Kristina explained everything very well. Waiting room was nice and clean. Kristina explained everything very well. Waiting room was nice and clean. More

by jbeanz74

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 04, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your experience. We are happy you enjoyed 5-star service and a comfy wait. Best Regards, Sassha Motz General Manager

July 29, 2025

Dealership Rating

Employee Rating

Your service team is always friendly, understanding, and helpful. I did not buy my Honda at this dealership, but I came here because you have John Saunders, who is the Honda Prologue expert and my go-to-guy helpful. I did not buy my Honda at this dealership, but I came here because you have John Saunders, who is the Honda Prologue expert and my go-to-guy. John has a phenomenal attitude and has helped me tremendously. When people ask me where I got my Honda Prologue I tell them, but I refer them to this dealership because of the OUTSTANDING SERV[CE I have received. More

by spatesa6270

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Saunders

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Jul 29, 2025 -

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of John! We're pleased John provided 5-star service and earned your trust and recommendations. He will be honored to learn of your kind words, Best Regards, Sassha Motz General Manager

July 28, 2025

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Employee Rating

Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. Love the maintenance team, and their fast work. More

by tristancharbonneau96

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Maria Jimenez, Todd Forbis, Kevin Proo

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Jul 28, 2025 -

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

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