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Kristina Miranda

Overview Reviews (31) Inventory (249)

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Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

31 Reviews

Overview Reviews (31) Inventory (249)

Dealership Experience

5 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

Honda Customer Experience training and Knowledge

4.9

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Kristina Miranda

May 23, 2025

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Employee Rating

She was incredibly patient and understanding and took the time to explain everything in detail. time to explain everything in detail. More

by jodyblond12

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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May 22, 2025

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Everyone was very courteous, friendly and professional. Maria was amazing while helping me with my cars air-conditioning problems. Maria was amazing while helping me with my cars air-conditioning problems. More

by Srvolling1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Jimenez

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May 23, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. We are happy your found Maria so helpful with your vehicle concerns. Best Regards, Sassha Motz General Manager

May 13, 2025

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Kristina Miranda has now helped me out twice recently. Her knowledge and service has been great. She was able to get me scheduled in the second time based on my timeline. She also responded to question Her knowledge and service has been great. She was able to get me scheduled in the second time based on my timeline. She also responded to questions I had as well. Everything went smoothly. More

by chellers1968

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 14, 2025 -

Germain Honda of Surprise responded

Thank you! We're happy to hear that Kristina made sure your car was well taken care of, and that it was a smooth, hassle-free experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

May 09, 2025

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Kristina was the first person who fully explained the difference between Honda recommended maintenance and technician recommended maintenance. Seems logical enough. She also didn’t try and sell me ma difference between Honda recommended maintenance and technician recommended maintenance. Seems logical enough. She also didn’t try and sell me maintenance I didn’t really need. Nice change in this day of money first. Thank you. More

by drohrer2020

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 13, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your experience with Kristina. We are pleased to know that she handled your visit with great care and communication. Please let us know if she or the team may assist with anything further. Best Regards, Sassha Motz General Manager

May 07, 2025

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Took me in as a drop in. Fixed the problem right and I was done!!! Fixed the problem right and I was done!!! More

by pat57

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 08, 2025 -

Germain Honda of Surprise responded

Our team is pleased to know that we were able to accommodate you service needs and get you quickly back on the road. Best Regards, Sassha Motz General Manager

May 06, 2025

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George, David, and Kristina did a great job with my suv. Very prompt and exceptional service Very prompt and exceptional service More

by martyrohr

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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May 07, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that our team continues to ensure you and your Honda are always a top priority and are thoroughly taken care of. Best Regards, Sassha Motz General Manager

April 24, 2025

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Kristina was friendly and professional when my teenage kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. kids brought their vehicles for routine maintenance appointments. We will continue to use this Honda Service Dept. More

by payneaz

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 25, 2025 -

Germain Honda of Surprise responded

We're happy to hear that your kids had a great experience with Kristina, and that she made sure them and their cars were well taken care of. We appreciate their business and look forward to working with them again in the future. Best Regards, Sassha Motz General Manager

April 23, 2025

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They took care of my mom’s car. I don’t live in Arizona but everything went smoothly. I don’t live in Arizona but everything went smoothly. More

by hugoeportillo

Verified Customer

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Workmanship

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Service Communication

Recommend Dealer

Yes

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Apr 24, 2025 -

Germain Honda of Surprise responded

Our team appreciates you taking the time to leave us this kind review. Best Regards, Sassha Motz General Manager

April 15, 2025

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Great service. Quick efficient and friendly. Kristina was excellent to work with. Work was done quicker than expected Quick efficient and friendly. Kristina was excellent to work with. Work was done quicker than expected More

by cacker1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 15, 2025 -

Germain Honda of Surprise responded

Your complete satisfaction is the focus of our team here at Germain Honda of Surprise. We are happy to know that Kristina and our team were able to provide you with a quality and efficient service visit. Best Regards, Sassha Motz General Manager

April 14, 2025

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Employee Rating

My oil change and recall were both Handled quickly and done perfectly. Thank you so much. done perfectly. Thank you so much. More

by amie_anne

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 15, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your recent automotive needs. Best Regards, Sassha Motz General Manager

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