Kristina Miranda
Kristina Miranda at Germain Honda of Surprise

Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.9
52 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Dealership Experience

7 mos

Industry Experience

6 yrs, 6 mos

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

View more specialties & trainings
4.9

52 Reviews

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52 Reviews of Kristina Miranda

July 11, 2025

Dealership Rating
Employee Rating

The place was clean, staff friendly and professional. I went in to service a vehicle. The service department was knowledgeable and answered all my questions. More

by mahzer34
Service Price Transparency
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Recommend Dealer
Yes

July 11, 2025

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Having a frozen display is frustrating, and I was very happy that the technician was able to duplicate the issue and work with Honda to resolve it More

by davebigelow
Service Price Transparency
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Recommend Dealer
Yes

July 10, 2025

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Great service. They get you in and out quickly and even include a car wash. More

by downbythesea0
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Recommend Dealer
Yes

July 10, 2025

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Thank you very much Miranda for helping me with my vehicle service. It was a pleasure talking to you and thanking you for being attentive and helping me on a short notice. More

by donsalinas72
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Recommend Dealer
Yes

July 01, 2025

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Courteous and respectful agent. Got done on timely manner like she said and we were out the door More

by akadla1970
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Recommend Dealer
Yes
Jul 02, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience with Kristina and our team. Best Regards, Sassha Motz General Manager

June 30, 2025

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The time estimate of service was met perfectly, and the waiting area was large, well furnished and even had a few nice amenities. More

by rickjanell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Forbis

Jun 30, 2025

Germain Honda of Surprise responded

We thank you for your business and for sharing your positive experience with our service team. Your overall satisfaction means so much to us all. Best Regards, Sassha Motz General Manager

June 29, 2025

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This dealership is great. They communicate well. They are clear. They answer my questions. The service dept. specifically doesn't make me feel like I don't know what im ta More

by emilygonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John (worked on my car), Tracy Ford and Daniel Johnson (both helped with getting my recall repairs set up)

Jun 30, 2025

Germain Honda of Surprise responded

Thanks for sharing positive feedback about your recent visit. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

June 27, 2025

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They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. More

by gary_m
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Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

June 27, 2025

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Employee Rating

Had a 1:00 PM appointment for a brake pin recall. I took a walk to the local market and by the time I came back the inspection had been completed. I like the prompt service. More

by gidra150
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're glad our team's efforts ensured an accommodating visit. We look forward to your next visit! Best Regards, Sassha Motz General Manager

June 25, 2025

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Very friendly and I should always be able to get my crv serviced because of the hours you are open. More

by rpetersonf16
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

Germain Honda of Surprise responded

We appreciate your business and positive feedback. Our team looks forward to our continued relationship. Best Regards, Sassha Motz General Manager

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