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Kolton Sandefur
Kolton Sandefur at Button CDJR

Kolton Sandefur

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.7
102 Reviews
4.7

102 Reviews

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102 Reviews of Kolton Sandefur

July 28, 2025

Dealership Rating
Employee Rating

Fast and courteous. Good communication and customer service. Shane was friendly and helpful to process my paperwork and get me on my way. More

by jessie.l.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Finley , Shane Ruble

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Jul 28, 2025

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 28, 2025

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Employee Rating

Good service! I didn’t ask them to not charge me for battery replacement in my key fob but they did it anyways! So nice of them. Thanks again for fixing my UConnec More

by collinhost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker

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Jul 29, 2025

Button CDJR responded

Thank you for the kind words! We’re glad to hear you had a great experience and that our team was able to take care of your key fob and UConnect issue. It’s always nice to do a little extra for our customers—we appreciate you noticing! Thanks again for choosing us!

July 27, 2025

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Employee Rating

Excellent customer service and Ryan has been so helpful and supportive of what I wanted done. Appreciate everyone who helped me through the process. More

by pmgibson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Henn, Garritt Stryker , Ryan Olsen

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Jul 28, 2025

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 25, 2025

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Employee Rating

This dealership was very easy to work with, Fulton kept me informed of everything they were doing while working on my truck More

by Kevin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 23, 2025

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Employee Rating

I've enjoyed Button Motors over the years however disappointed after having the oil changed and tires rotated to find one tire considerably under inflated. I didn't have time to return to Buttons. Wi More

by noemail23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker

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Jul 28, 2025

Button CDJR responded

Thank you for being a loyal customer of Button Motors over the years. We’re sorry to hear about the issue with your tire after your recent service — that’s definitely not the experience we want you to have. We appreciate you bringing this to our attention, and we’ll be sure to address it with our team to prevent it from happening again. If you decide to give us another chance, we’d be happy to make things right for you. Thanks again for your feedback!

July 22, 2025

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Employee Rating

They reset the radio but it still has issues with the speakers working properly. Unfortunate as these are the upgraded stereo system. More

by matt.cook
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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Jul 28, 2025

Button CDJR responded

Thank you for your feedback. We’re sorry to hear that the speaker issues are still present despite the radio reset. We understand how disappointing this must be, especially with the upgraded stereo system. We appreciate you bringing this to our attention.

July 21, 2025

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Employee Rating

It was very fast and easy from start to finish. They took me home and texted me when it was ready for pick up More

by zachbeardown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker

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Jul 28, 2025

Button CDJR responded

Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

July 17, 2025

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Employee Rating

Always so polite and very helpful. I wouldn’t take my vehicle to get the oil changed anywhere else. More

by ezrajoe8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker

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Jul 21, 2025

Button CDJR responded

Thank you for your loyalty and kind words! We’re thrilled to hear you appreciate our polite and helpful service. We look forward to taking care of your vehicle’s oil changes for years to come!

July 16, 2025

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Employee Rating

in and out of dealerships quickly very knowledgeable staff great service reasonable price for services More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker

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Jul 21, 2025

Button CDJR responded

Thank you for the great review! We're glad to hear you had a quick, smooth experience with our knowledgeable staff. Providing excellent service at a fair price is what we strive for—thanks for choosing us!

July 14, 2025

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Employee Rating

Shannon usually lets me talk with my technician (Chris Ingel) before he works on my cars. More

by apple_scruff_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Garritt Stryker , Chris Ingel

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Jul 21, 2025

Button CDJR responded

Thank you for your feedback! We’re glad to hear that Shannon and Chris make your service experience comfortable and transparent. Being able to speak directly with your technician is a great way to build trust, and we’re happy to provide that level of communication. We appreciate your continued support!

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