Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Jada Critchlow

April 23, 2026

Dealership Rating
Employee Rating

Jada is the BEST I wouldn't take my cars elsewhere I highly highly recommend Jada and button More

by rtolsen0
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 27, 2026

Button CDJR responded

Thank you for the review! We appreciate you!

April 10, 2026

Dealership Rating
Employee Rating

Shannon always goes above and beyond taking care of all (4) of our vehicles. We’ve never considered her a service writer but a true friend. The sales dept is a joke of jokes but we stay at Buttons because More

by davidrishjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Button CDJR responded

Kg, please reach out to our GM Mark at mark.mizera@drivechariot.com. We'd like some clarification on what exactly happened.

April 09, 2026

Dealership Rating
Employee Rating

I stopped in with no appointment like usual. I was greeted as soon as I walked in the service door by Jada, who handled the issue with my vehicle very quickly. She does an outstanding job! More

by jcsodervick
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 10, 2026

Button CDJR responded

Thank you for your 5-star review. We really appreciate you! We are glad that you had a great experience with us!

April 08, 2026

Dealership Rating
Employee Rating

They make every effort to make best use of my time because I drive a distance. Everyone is always cordial and make each visit actually enjoyable. More

by Munchkin
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 10, 2026

Button CDJR responded

Thank you for your 5-star review. We really appreciate you! We are glad that you had a great experience with us!

April 03, 2026

Dealership Rating
Employee Rating

I've always enjoyed everyone there. Jada is amazing and I look forward to seeing her every time I come in. Not one bad experience to date! :) More

by kungerer3
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 06, 2026

Button CDJR responded

We are happy to hear you always enjoy your experience with us! Thank you for the review!

March 30, 2026

Dealership Rating
Employee Rating

Its always a great experience when I take my vehicles into Button Experienced and friendly staff More

by Gcoleb28
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 06, 2026

Button CDJR responded

Thank you for the amazing review! We are more than happy to hear you choose us! We appreciate all the support!

March 25, 2026

Dealership Rating
Employee Rating

Very reasonable price and speed of service Always able to get my truck in even if I don't have an appointment More

by rchalk30
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Apr 06, 2026

Button CDJR responded

Thank you for the 5-star review! We appreciate the feedback!

March 11, 2026

Dealership Rating
Employee Rating

Great services! ! Quick oil change in and out less than 30 mins. She was nice too More

by george.formanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Button CDJR responded

Thanks for the awesome feedback! We appreciate you taking the time to leave us a review!

March 07, 2026

Dealership Rating
Employee Rating

They were Friendly, professional, they listened to what we had to say and took charge. More

by mlkelley46@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Button CDJR responded

Thank you for the kind words, we appreciate you!

February 27, 2026

Dealership Rating
Employee Rating

They did a great job getting me in and out with out any inconvenience to my day which is huge when it comes to service being on a car and working a 9-5!! More

by shaelahlott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Button CDJR responded

Thank you for the 5-star review! We appreciate you!

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