Jada Critchlow
Jada Critchlow at Button CDJR

Jada Critchlow

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

Contact Me
4.8
212 Reviews
4.8

212 Reviews

Write a Review

212 Reviews of Jada Critchlow

June 24, 2026

Dealership Rating
Employee Rating

Always open and honest Helpful in assessing the needs of my Jeep to keep it in good running condition. More

by skromann
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

June 23, 2026

Dealership Rating
Employee Rating

not happy with the resolution the follow up in the Communication on this scheduled service More

by scottpinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 21, 2026

Dealership Rating
Employee Rating

My experience was great! Quick service and great communication! Jada is amazing and ensured my experience met my expectations! More

by Arjohns
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Jun 22, 2026

Button CDJR responded

Thank you so much for the review! We appreciate your kind feedback, and hope to be able to work with you again in the future!

June 21, 2026

Dealership Rating
Employee Rating

This is my 3rd vehicle in a row that Buttons has done all service work on. Always professional and courteous no matter how swamped they are. Service has always been excellent More

by pfitter1234569
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Jun 22, 2026

Button CDJR responded

We're so happy to hear you've consistently had a great experience with us! Thank you for choosing Button and for your continued trust and support. We appreciate your loyalty and look forward to serving you again in the future!

June 19, 2026

Dealership Rating
Employee Rating

Great communication through the whole process. Made it super easy And easy to work with More

by homer13_00
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Jun 22, 2026

Button CDJR responded

We are happy to hear you had a good experience with us! Thank you for choosing Button, and we hope to help you with all your car needs in the future!

June 19, 2026

Dealership Rating
Employee Rating

Was told my ac needs full replacement of $7500 got a second opinion and had it fixed within 3 hours for less than $300 More

by mkeeling83
Recommend Dealer
No

Other Employees Tagged: Jada Critchlow

June 18, 2026

Dealership Rating
Employee Rating

I do not like automated phone conversations, give me a real person when I call More

by edurham3
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Jun 22, 2026

Button CDJR responded

Thank you for your feedback. We understand that many customers prefer speaking directly with a team member. We're always working to improve our communication process, and we appreciate you sharing your experience with us.

June 17, 2026

Dealership Rating
Employee Rating

Always professional and good work Service personnel are always nice and pleasant to talk to More

by BAKERPETER.PB
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Jun 18, 2026

Button CDJR responded

Thank you so much for the thoughtful review! We appreciate your support!

June 16, 2026

Dealership Rating
Employee Rating

I called setup an appointment. Jay to set up a rental car for me. The repair was made on my vehicle and I picked it up. More

by jimcardwell821
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Jun 17, 2026

Button CDJR responded

Thank you so much for your feedback! We are happy to hear that you had a rememberable experience with us!

June 11, 2026

Dealership Rating
Employee Rating

Check engine light was on and vehicle was not running properly. They never gave up until they solved the problem. It was looked at several times before it got fixed. More

by dondavis83
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Jun 12, 2026

Button CDJR responded

We are happy your issue with the car got resolved! Thank you for giving us great feedback, we appreciate your patience!

1
...

Dealership Inventory (296 Vehicles)

new 2026 Jeep Compass car, priced at $34,873
2026 Jeep Compass
new
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2024 Jeep Compass car, priced at $26,699
2024 Jeep Compass
used
Red exterior
Automatic
Four-wheel Drive
used 2023 Chrysler Pacifica car, priced at $26,999
2023 Chrysler Pacifica
used
Silver Mist Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Dodge Durango car, priced at $47,746
2026 Dodge Durango
new
Blue exterior
Automatic
All-wheel Drive
used 2023 Jeep Grand Cherokee L car, priced at $30,999
2023 Jeep Grand Cherokee L
used
Metallic exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $48,425
2026 Jeep Grand Cherokee
new
Steel Blue exterior
Automatic
Four-wheel Drive