Kolton Sandefur | Page 2

First of all, I was lied to twice. I was told that the service department had the part's in stock to repair my truck. After 5 days of my truck not moving, via my Ram app. I stopped by I was told that the service department had the part's in stock to repair my truck. After 5 days of my truck not moving, via my Ram app. I stopped by the dealership and asked what was going on. The service mgr said that they were 2 weeks behind on service. The next day someone in the service dept, disconnected my battery from my truck, so I couldn't track it via my app. After 10 days in the shop, I asked for a general manager, to call me. Craig Shultz, never called. I paid $93k for this Tungsten truck, and I strongly don't recommend taking any vehicles there for service. More

by mamsbury90 Verified Customer Verified Customer

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They always want to keep you vehicle for 8 hrs for a 30 min job min job More

by Whatever Verified Customer Verified Customer

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They were fast and easy to deal with my car. They was very professional with everything They was very professional with everything More

by imatchette77 Verified Customer Verified Customer

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I called about a problem with my jeep and I was able to get my car in quickly. get my car in quickly. More

by jacibuffington Verified Customer Verified Customer

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Quick and kind ? ??????? ?????????????????????? ???????????????????? ???????????????????? I enjoyed my visit to your dealership weds ??????? ?????????????????????? ???????????????????? ???????????????????? I enjoyed my visit to your dealership weds More

by dacord Verified Customer Verified Customer

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Great service and patience and I really appreciate that! The service team there is a Great asset to your business. Most people aren't in good moods when they have to visit a auto service department, but But The service team there is a Great asset to your business. Most people aren't in good moods when they have to visit a auto service department, but Buttons Service Department makes you feel like they truly care about you and they really work with you to solve all of your automobiles problems. More

by hoopdawg8 Verified Customer Verified Customer

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Everything went great. Kolton was very helpful. Quick oil change with no issues. Always love the printout showing if any other issues were found. Kolton was very helpful. Quick oil change with no issues. Always love the printout showing if any other issues were found. More

by casskidzmom3 Verified Customer Verified Customer

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Very good He explained what needed to be done. And helped me get my vehicle in for service. And helped me get my vehicle in for service. More

by georgeldavidson54 Verified Customer Verified Customer

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I wanted to have my transmission fluid changed when I had an oil change. They had my car for almost 2 days straight and they didn’t get it done. I don’t understand. an oil change. They had my car for almost 2 days straight and they didn’t get it done. I don’t understand. More

by dgarcia40336 Verified Customer Verified Customer

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They had my jeep for 24 days on a recall issue I had to text weekly to get an update and requested a call from the service manager and never received one. Making a customer pay $7 a day on top of a vehicle text weekly to get an update and requested a call from the service manager and never received one. Making a customer pay $7 a day on top of a vehicle payment is ridiculous. My vehicle is going back in after my check engine light came on after they had it for that time period. Hopefully the issue is a quick fix. More

by flatyn Verified Customer Verified Customer

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