Shannon Dillman

Everyone at the dealership has been wonderful to work with. However, after I bought my Jeep the service engine light came on. I have had it in two times. They reset it but they can't find anything wrong with. However, after I bought my Jeep the service engine light came on. I have had it in two times. They reset it but they can't find anything wrong with it. But it continues to make a noise. A grind sound almost as if it is going to die. It is not idling correctly. Currently we are in Florida on vacation and we took it to a dealership in St. Augustine, Florida. They too ran a diagnostic on it. They were able to reset the check engine light. We drove away and within 30 minutes it went back to what it has done before and the check engine light came on again. My Jeep Mojave is still not running right and the checkland engine light is back on again. When I return to Kokomo I plan on bringing it in again and having them look at it once again. This has been very frustrating because it has been happening ever since I bought it. Brand new. More

by donald.davis Verified Customer Verified Customer

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Everyone is friendly, helpful and trustworthy. I like that the staff makes you feel comfortable and keeps you informed about your vehicle while it's being serviced. I like that the staff makes you feel comfortable and keeps you informed about your vehicle while it's being serviced. More

by Jeweli74 Verified Customer Verified Customer

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They are always professional and they make sure that they take care of you. They really care about the relationships with their clients take care of you. They really care about the relationships with their clients More

by Jhill38 Verified Customer Verified Customer

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Friendly and quick service Detailed report Clean facility, friendly staff. Excellent service Asking for too much on this survey facility, friendly staff. Excellent service Asking for too much on this survey More

by sgtbev75 Verified Customer Verified Customer

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Always professional and prompt. They provide excellent guidance and care for both of my Chrysler cars.. They provide excellent guidance and care for both of my Chrysler cars.. More

by jodog Verified Customer Verified Customer

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Shannon always goes above and beyond taking care of all (4) of our vehicles. We’ve never considered her a service writer but a true friend. The sales dept is a joke of jokes but we stay at Buttons because (4) of our vehicles. We’ve never considered her a service writer but a true friend. The sales dept is a joke of jokes but we stay at Buttons because of Shannon and her great service. She is the cornerstone to this whole dept snd operations. More

by davidrishjr Verified Customer Verified Customer

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Good, good, good good good good good good good good good good good good good good good good good More

by kents0 Verified Customer Verified Customer

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Shannon is a great person enjoyed working with her she let me know everything that was going on. If I have any problems she will be the only one I will set everything up with. let me know everything that was going on. If I have any problems she will be the only one I will set everything up with. More

by jimmccune60 Verified Customer Verified Customer

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Shannon has always taken care of us. I am a Chrysler buyer and always will be. I am a Chrysler buyer and always will be. More

by torryhunsberger Verified Customer Verified Customer

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Scheduled times were met, work was thorough and complete We were there at our scheduled time and work started promptly . We were pleasantly greeted and our service schedule reviewed . Work was completed on We were there at our scheduled time and work started promptly . We were pleasantly greeted and our service schedule reviewed . Work was completed on schedule. More

by gkeithhood Verified Customer Verified Customer

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