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Kolton Sandefur
Kolton Sandefur at Button CDJR
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Kolton Sandefur

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
63 Reviews
4.8

63 Reviews

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63 Reviews of Kolton Sandefur

January 21, 2025

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Employee Rating

Kolton went above and beyond to make sure my car was safe to drive and kept me involved in what was going on. More

by mindy_l
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Button CDJR responded

Thank you so much for sharing your experience! We’re so glad to hear that Kolton went above and beyond to ensure your car was safe and kept you informed throughout the process. We truly appreciate your trust in us, and we’ll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!

January 20, 2025

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Did a fantastic job, tookcare of everything that needed done.well be back fof more service. More

by genejones2014
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that you felt well taken care of. We look forward to welcoming you back for more service in the future!

January 20, 2025

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I waited additional 40min for someone to pull up my truck after service was done. More

by Kaitlyn
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Garritt Stryker

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Jan 31, 2025

Button CDJR responded

Thank you for your feedback, and we apologize for the wait. We understand how frustrating that must have been, especially after your service was completed. We’ll work on improving our process to ensure that this doesn’t happen again. We appreciate your patience and hope to provide a smoother experience next time!

January 18, 2025

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Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Erika Tobin

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Feb 21, 2025

Button CDJR responded

We’re so glad to hear that you were able to get an appointment for your oil change without the long wait! We aim to make the process as convenient as possible, and it's great to know that worked out for you. We look forward to helping you again soon!

January 15, 2025

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Employee Rating

I had bought my truck there a couple of years ago, and have been super pleased with the service there. As well as the kindness of the employees. More

by madisonjones416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mari Whaley, Garritt Stryker

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Mar 07, 2025

Button CDJR responded

Thank you for the kind words! We're thrilled to hear you've been pleased with both the service and the kindness of our team. We truly appreciate your continued trust in us and look forward to serving you for many years to come!

January 10, 2025

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It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for sharing your concerns. We're sorry to hear that your vehicle is still experiencing the same issues despite your visit. We truly value your feedback and want to ensure the problem is resolved. Please reach out to us so we can address the issue more thoroughly and get your vehicle back in top shape. Your satisfaction is important to us!

January 10, 2025

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Employee Rating

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker, Erika Tobin

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Mar 07, 2025

Button CDJR responded

Thank you for sharing your experience! We're glad to hear that our team made sure you were well taken care of and worked with you to get your vehicle in quickly. We truly appreciate your patience and trust in us, and we're happy we could meet your needs!

January 03, 2025

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Employee Rating

Kolton and Button Motors have taken good care of me and my jeep when I bring it in for service. They offer many good extras, such as winterizing my vehicle, at a fair price and sometimes free. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, David Buckler, Mari Whaley

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Jan 06, 2025

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that Kolton and the team at Button have been able to take good care of your Jeep. We always strive to offer excellent service and extra perks like winterizing, so it's great to know that you're appreciating those little touches. Your feedback means a lot to us, and we look forward to continuing to help keep your Jeep running smoothly!

January 03, 2025

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Close to home so it is very convenient, and the staff are very friendly and helpful. More

by bginger540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker

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Jan 06, 2025

Button CDJR responded

Thank you for your kind review! We're glad to hear that our convenient location and friendly, helpful staff made a positive impression. We always aim to make your experience as easy and enjoyable as possible. We appreciate your feedback and look forward to serving you again!

January 01, 2025

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Employee Rating

Very Good Very Good Very Good Very Good Very Good Very Good Very Good Very Good More

by Mbrackett769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2025

Button CDJR responded

Thank you for your excellent feedback! We're thrilled to know you had such a positive experience. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

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