Kenny Jones

Purchased my first new car from here. The overall service was good. Kenny kept me up to date for over a month on the delivery timeline of the vehicle. The overall service was good. Kenny kept me up to date for over a month on the delivery timeline of the vehicle. More

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I recently purchased a 2025 RAV4 from Toyota of Cleveland. This was one of the most pleasurable experiences I have ever had purchasing a car. The staff was extremely professional and very knowledge Cleveland. This was one of the most pleasurable experiences I have ever had purchasing a car. The staff was extremely professional and very knowledgeable. I want to personally thank Kenny Jones, Monte Burney & Justice Goodner for making my purchase an enjoyable experience. My salesman, Kenny Jones, went above and beyond to find me the vehicle package I was looking for. He came in on his day off to finalize the deal. He even stayed after hours to go over every detail of my new vehicle. I highly recommend Toyota of Cleveland to anyone who is looking to purchase a new or used vehicle. More

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Everyone at the dealership was very professional and courteous. Kenny Jones was great during the test drive. Tyler Ratledge and Julien Allinder were great with the closing of the deal. courteous. Kenny Jones was great during the test drive. Tyler Ratledge and Julien Allinder were great with the closing of the deal. More

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Friendly, competent staff. Very welcoming. I liked the fact that they did not try to pressure me into buying. Kenny Jones and Justice Goodner were especially helpful in making Very welcoming. I liked the fact that they did not try to pressure me into buying. Kenny Jones and Justice Goodner were especially helpful in making sure that I had a clear understanding of all aspects of the transactions involved in buying the car of my choice. They went beyond normal expectations to make sure the car measured up to my expectations. I would recommend this dealership to anyone wanting to trade cars. More

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We have purchased 5 vehicles from this location and it’s always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making always such a great experience. The staff is always so nice and helpful. Special shoutout to Matt Frady, Kenny Jones, and Crystal Thompson for making us feel like family and going above and beyond to put us in the vehicle we wanted. More

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This is the second vehicle I have gotten from this dealership. I always have the best assistance! Kenny Jones, Stockton Coffey, and Taylor Alton made my, at first stressful day, go so smooth while tak dealership. I always have the best assistance! Kenny Jones, Stockton Coffey, and Taylor Alton made my, at first stressful day, go so smooth while taking home my 2025 Tacoma. I appreciated everything they did to help me today! It will always be that type of assistance that will keep me coming back! More

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They were absolutely wonderful and got me the perfect car! They were able to get me the best deal! car! They were able to get me the best deal! More

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I was looking at Cars online and saw a hot little bright red Mazda that I just had to call about Macy Smith was who I talked to she was so sweet and energetic told me they still had the car and I should com red Mazda that I just had to call about Macy Smith was who I talked to she was so sweet and energetic told me they still had the car and I should come by tomorrow for a test drive that was all it took I arrived the next day and was approaching the front entrance when a voice called to me can I help you I told him why I came by he said my name is Kenny Jones and I will be glad to help you Kenny became my salesman and what a delight he was to work with he made the whole process so easy explaining every detail next I met Crystal Thompson their finance manager she was so intelligent and super nice she had my financials done in no time which was remarkable since I came to them with no credit I got the car and off I went I returned a few days later to pick up my tags and a sweet man who I didn’t get his name spoke to me as I entered and when I told him what I came for was kind enough to put my tag on I can’t imagine a better experience Toyota of Cleveland you are Amazing. Sincerely Clara H More

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Kenny Jones is very good at what he does. We were so undecided on which SUV we wanted. Kenny was very helpful in showing us the different models and options. The unit we landed on was a '25 S We were so undecided on which SUV we wanted. Kenny was very helpful in showing us the different models and options. The unit we landed on was a '25 Sequoia TRD PRO. Kenny has a lot of experience in the car market and it shows. He did not pressure us in any way and when we were done I feel like I made a new friend that I can call anytime I have a question about my new Toyota. Also Monte Burney (the GM) is just an AWESOME guy! He is like an old friend whom I had not seen in a while. His dealership is not like a work place it's more like a fun place to hang with all your buddies. Thanks to the whole team that worked with us. Because of the experience we had, this is now our preferred dealership. Finally the finance dept. was spot on. Julien Allinder did a fantastic job. More

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Kenny Jones and Crystal Thompson worked so hard to put us in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend More

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