Ken Boustani
Ken Boustani at Shottenkirk Honda of Huntsville

Ken Boustani

General Manager

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.4
19 Reviews
4.4

19 Reviews

Write a Review

19 Reviews of Ken Boustani

September 18, 2024

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Employee Rating

You have the best service manager and though van drivers in the service are the best ever employees More

by KIC7214
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

August 25, 2024

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Very kind, courteous and professional team. I traded in my vehicle and was driving off of the lot in about two hours. More

by SFE.WRIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Kuenzli

Aug 26, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

August 02, 2024

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Great experience from all the staff that made the deal possible. Clean and friendly facility and I am thrilled to be a proud owner of their new design and Fully EV vehicle. More

by JP
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Pohl

Aug 03, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 25, 2024

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They have a great dealership and great service department. Process was simple and everyone was very helpful. More

by BRANDYWYNNE79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2024

Shottenkirk Honda of Huntsville responded

Thank you, Brandy, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 14, 2024

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10/10 service and I loved how simple it was. Thanks for the car and thanks to Matt for helping me out! More

by BALTHAZORHUNTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2024

Shottenkirk Honda of Huntsville responded

We are so glad that we had the opportunity to work with you, and that Matt could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 18, 2024

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The salesman did a good job of highlighting the extra features on the vehicle I bought. Friendly staff. More

by DCTDCT48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 12, 2024

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Employee Rating

Everyone was so helpful and friendly! Explained every step of the process and made sure I was happy with my new car purchase! More

by FORRESTANDSARAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2024

Shottenkirk Honda of Huntsville responded

Thanks for your feedback on your recent visit to Shottenkirk Honda of Huntsville. It's great to hear that we were able to assist you and that you had such a positive experience.

April 02, 2024

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Great experience……very professional, no pressure and an impressive facility and operation. Would definitely recommend to others. More

by DRHARDIMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

March 26, 2024

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Employee Rating

What a fantastic experience! In a little less than a year and a half our family has bought 3 vehicles from Shottenkirk Honda Huntsville, I can't think of any other place I'd want More

by huntsvillecarman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Shottenkirk Honda of Huntsville responded

Carman, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 19, 2024

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Employee Rating

Title: Beware of Shottenkirk Honda Huntsville's Warranty Handling My recent dealings with Shottenkirk Honda Huntsville have been significantly disappointing, particularly regarding their handling of my E More

by Tim
Recommend Dealer
No
Mar 20, 2024

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 21, 2024

Tim responded

Thank you for your prompt response. I appreciate the opportunity to communicate directly regarding the issues at hand. I want to clarify that I have sent multiple emails to the General Manager and a finance manager (I guess he is not working there any more), detailing the concerns and seeking resolution. However, I have not yet received a reply. I understand that direct communication can often resolve matters more efficiently. Therefore, I kindly request that Mr. Ken Boustani respond to my emails as soon as possible to address the unresolved issues and discuss a viable solution. Your assistance in expediting this process would be greatly appreciated, as it would help facilitate a swift resolution to our ongoing matter. Thank you once again for your attention to this request. I look forward to the General Director's response.

Mar 25, 2024

Tim responded

Following your recent response, I must express my concern as it appears we are going around in circles. As previously mentioned, I have already reached out to the General Manager and a finance manager on multiple occasions without receiving any substantial feedback or resolution (except asking me to call them) to my issues, particularly regarding what I perceive as discrepancies in the handling of my warranty – a matter I referred to in my communications as potential warranty fraud. This ongoing silence from the General Manager is both disappointing and alarming, especially given the serious nature of my concerns. It leaves me questioning the commitment to customer service and integrity within your dealership. Thus, I am writing once more to insist that the general manager personally respond to my emails regarding these critical issues. It is imperative that we address this matter transparently and directly, to clarify and rectify any misunderstandings and move towards a resolution. Your immediate attention and a response from the general manager are crucial at this juncture. I trust that you will not disregard my request and will act swiftly to facilitate the necessary dialogue. Thank you for your understanding and prompt cooperation.

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