Kelly Jo Wisler
Kelly Jo Wisler at Otto Cadillac

Kelly Jo Wisler

Service Coordinator

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.9
28 Reviews

Dealership Experience

8 mos

Industry Experience

8 mos

Languages Spoken

English English

4.9

28 Reviews

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28 Reviews of Kelly Jo Wisler

June 26, 2025

Dealership Rating
Employee Rating

Got towed due to parking break locking up in MA while en route from Florida. Had no appointment and received stellar instant service by Bill. The SUV was fixed 4 hours later! More

by TheDancers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

June 25, 2025

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Employee Rating

I would like to thank Amber and Otto Cadilac for their help and time. Amber was accommodating and very helpful with the process. More

by JREEDNY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 22, 2025

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Employee Rating

Everyone involved with our purchase was professional and knowledgeable. Our salesman Declan was easy to work with and Ian walked us through the service department. And Ryan was extremely thorough with the b More

by tmarienfel
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Declan Cohen, Ian Maher , Rob was extremely helpful setting up and walking us through the cars electronics and features.

June 20, 2025

Dealership Rating
Employee Rating

After the situation that I had with my 2025 XT6, It was good to appreciate Roger’s effort in resolving my issue. The whole staff was great to deal with (Amber and kelly Jo as well) More

by dlabunsk
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 17, 2025

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I was very pleased with the interaction I had with the service staff during my recent appointment. More

by edjgorman
Service Price Transparency
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Recommend Dealer
Yes

June 09, 2025

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Amber and Otto helped me out during a very difficult time. If it wasn't for them l don't know what l would have done. More

by ginam
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Young

June 08, 2025

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Service department is very helpful, accommodating & efficient. Very smooth & seamless experience. Friendly and knowledgeable staff. More

by kellyanne0929
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

June 06, 2025

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Employee Rating

They seem to be very nice group. Staff was very nice. Car was ready in a small amount of time. More

by lturner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

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Employee Rating

we were meet quickly for our appointment. All service personnel were professional and efficent.We were kept informed of the progress of the job.Job was done and was washed and cleaned too our More

by JOPALKA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

May 29, 2025

Dealership Rating
Employee Rating

Very good experience. Recommend buying from here. Staff is polite and helpful. Service and sales are both a delight to work with. More

by sean.macwhinnie1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1

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