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Keith Norris
Keith Norris at Russ Darrow Chrysler Dodge Jeep RAM of Madison
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Keith Norris

Salesperson

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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2 Reviews

Dealership Experience

11 mos

Industry Experience

29 yrs, 11 mos

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2 Reviews

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2 Reviews of Keith Norris

March 27, 2025

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Employee Rating

Keith went to bat for me, after the deal was done the service was sub par. I had brake issues and had to send it back in 2 weeks after purchase, to which the problem didn’t go away. There is STILL a slig More

by BALMEFF31
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chris Ziegler, Rob Jensen, Jesse Worley, Christopher Riedasch

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Mar 30, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Pat Deery pat.deery@russdarrow.com

March 13, 2025

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Employee Rating

0 communication between sales and management, the sales guy was a bothersome guy who did nothing but talk and lie about what they did and did not have available. We found a new car at a competitor in anoth More

by ccisap
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryan Kufalk

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Mar 17, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Pat Deery pat.deery@russdarrow.com

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