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Keith Mcginnis
Keith Mcginnis at Russ Darrow Toyota of West Bend

Keith Mcginnis

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
33 Reviews
4.8

33 Reviews

Write a Review

33 Reviews of Keith Mcginnis

June 09, 2025

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Employee Rating

Very efficient and everything done in a timely manner. I was kept abreast of all costs. More

by Gregl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Abigail Lundberg, Nicholas Pastorelli

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Jun 09, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 04, 2025

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Employee Rating

I have my 2016 Toyota serviced here so I was looking for a place to have my Ford Explorer serviced due to losing my trust at the Ford dealership I had been dealing with. Had stopped in last week and talked More

by Werner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 26, 2025

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Employee Rating

Professional and organizing good work ethic and very good customer service I will surely recommend my friends family member anybody to you More

by igiehonwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, JEREMIAH PFLUGER, Abigail Lundberg, Nicholas Pastorelli, Frymark Danielle, Nick Inman, Brandon Vetter, Ryan Knepprath

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May 26, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 14, 2025

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Employee Rating

Service and customer service was excellent! Everything checked out fine and it was finished in no time More

by JEANANDRSON1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Janessa Rios, Abigail Lundberg

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May 14, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

April 28, 2025

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Employee Rating

Service and sales technician were good to work with - challenge was with a key fab More

by lparve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, Abigail Lundberg, Ryan Knepprath

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Apr 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 26, 2025

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Employee Rating

Great experience, car was factory ordered, came in much quicker then anticipated. Dan Domask has been outstanding! More

by KVANDENBOOGART
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

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Apr 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

April 25, 2025

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Employee Rating

I don't have fifteen words to say. To make along story short Service was great 👍 More

by DASKMS67
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER, Abigail Lundberg, Ryan Knepprath

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Apr 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you for choosing Russ Darrow Toyota of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

April 24, 2025

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Employee Rating

Love the RD Dealership in West Bend. Always available and very professional. Would recommend to everyone. More

by jeanne.taylor57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 19, 2025

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Employee Rating

Great place! Service is always great, I’ve never had any issues, pleasant and clean environment More

by AMUNDSON582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney , Danny

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Apr 19, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

April 16, 2025

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Employee Rating

Prompt service in spite of being heavily booked. Seemed rushed, but satisfied with the service More

by musicacmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

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