Keith Mcginnis
Keith Mcginnis at Russ Darrow Toyota of West Bend

Keith Mcginnis

Service Advisor

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Keith Mcginnis

June 11, 2025

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Employee Rating

It was very good. I like the video they send of the car. The people were very nice. More

by beartick1
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Russ Darrow Toyota of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

June 11, 2025

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Everyone was friendly and respectful. The process was fast and the waiting room was comfortable. I also enjoyed having WiFi More

by sesmith61
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

June 11, 2025

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Keith the service advisor was pleasant and kept me up to date with the progress of service. Presented mileage based service recommendations with no sales pressure. He was helpful with having access to veh More

by B. Dharma
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your excellent review! We are so glad that Keith had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

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Will continue to use Darrow Toyota , not pushy and done on prompt time, didn't over sell, appreciate that. More

by tjmac1957
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

June 09, 2025

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Very efficient and everything done in a timely manner. I was kept abreast of all costs. More

by Gregl
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Recommend Dealer
Yes
Jun 09, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 04, 2025

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I have my 2016 Toyota serviced here so I was looking for a place to have my Ford Explorer serviced due to losing my trust at the Ford dealership I had been dealing with. Had stopped in last week and talked More

by Werner
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Recommend Dealer
Yes
Jun 04, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 26, 2025

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Professional and organizing good work ethic and very good customer service I will surely recommend my friends family member anybody to you More

by igiehonwest
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

May 14, 2025

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Service and customer service was excellent! Everything checked out fine and it was finished in no time More

by JEANANDRSON1324
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Recommend Dealer
Yes
May 14, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

April 28, 2025

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Employee Rating

Service and sales technician were good to work with - challenge was with a key fab More

by lparve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

April 26, 2025

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Employee Rating

Great experience, car was factory ordered, came in much quicker then anticipated. Dan Domask has been outstanding! More

by KVANDENBOOGART
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis

Apr 27, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

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