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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
137 Reviews
4.9

137 Reviews

Write a Review

137 Reviews of Keith Knowlson

January 18, 2025

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Employee Rating

The over all experience was very good, and Layne Ciminel treated me well from start to finish. I didn't care for the TV loop that was playing but the bowl of treats and bottled water made up for the lack o More

by martd4u
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 19, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

January 18, 2025

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The entire experience was good with the exception of the TV loop that was playing while I was waiting. This was more than made up for by the treats and beverages available while I waited. More

by martd4u
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 19, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 15, 2025

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my appointment was at 10 am on monday; was taken care of promptly for my oil change More

by mlmaffio
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 15, 2025

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 05, 2025

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Very efficient scheduling and arrival process. Very clean shop. Professional in every aspect of service. More

by equines-lineman.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 06, 2025

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 05, 2025

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Always great service at Spitzer Acura! Repairs are well explained and the car always returned to me in excellent shape. More

by berdely2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Jan 06, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2024

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I've always had excellent service at Spitzer, today was no different. Keep up the good work! More

by DCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeanine

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Jan 02, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2024

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Great job, had a battery issue when I arrived for routine service. They completed the service and replaced the battery within an hour! Very helpful and fast. More

by tboyle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Spitzer Acura responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels and Happy holiday's!

December 24, 2024

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I’ve owned 3 Acuras so far and I have always had them serviced at Spitzer because the service department is outstanding . More

by Tanya N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeannine Malone

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Dec 27, 2024

Spitzer Acura responded

Tanya, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Happy holiday's!

December 24, 2024

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Excellent, timely service. I called for an appointment; and received a return call in a timely fashion More

by STRICKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Dec 27, 2024

Spitzer Acura responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was outstanding from the beginning to end! Please let us know if you have any other issues. We would be happy to help! Happy holiday's!

December 18, 2024

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Employee Rating

Everyone I dealt with at Spitzer was very courteous and professional. We were totally satisfied. More

by jaymar51059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Ryan Capozoli, Lynn Osborn

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Dec 18, 2024

Spitzer Acura responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Safe travels and the entire team here at- Spitzer Acura wishes you a Happy holiday's!

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