Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
153 Reviews
4.9

153 Reviews

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153 Reviews of Keith Knowlson

March 31, 2025

Dealership Rating
Employee Rating

I always have a good experience with the service team, everyone is always very helpful & friendly. I was having an issue with my car & they got me in the same day to look at it. More

by TANYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Mar 31, 2025

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 31, 2025

Dealership Rating
Employee Rating

Easy to work with, excellent service, prompt service, have alwasy had good experience at Spitzer Acura. More

by PECORAMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Mar 31, 2025

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

March 24, 2025

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Very friendly and accommodating staff in sales and service. I’ve purchased 3 vehicles from this dealership and highly recommend! More

by Meghanmdean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Matt Popovich , Lynn Osborne

Mar 25, 2025

Spitzer Acura responded

Thank you for your wonderful review and recommendation! We are honored by your continued business, and we are glad that our team provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 24, 2025

Dealership Rating
Employee Rating

Our experience at Sprizter Acura has been very positive from the moment we bought our vehicle. The service department is courteous, timely, helpful and thorough. Thank you, Spritzer! More

by acuraowner1
Recommend Dealer
Yes
Mar 25, 2025

Spitzer Acura responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 18, 2025

Dealership Rating
Employee Rating

I inquired online about a 2021 Cadillac XT5 and got a response from Lynn Osborn at Spitzer Acura in Canonsburg Pa. She informed me that the vehicle was currently at auction but she would call me upon co More

by robert.a.hill.sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Lynn Osborn

Mar 19, 2025

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, Robert, and we hope to see you again!

March 15, 2025

Dealership Rating
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Good experience nice people. Wish the waiting area had some bottles of water. Was nice and clean though More

by JBUNDA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Mar 17, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne, Keith, and our team, and we look forward to working with you again.

March 13, 2025

Dealership Rating
Employee Rating

Easy to make appointments, friendly staff, keeps you informed about issues with car while being serviced. More

by JHAAS948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Mar 14, 2025

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura. We look forward to having you as one of our valued customers for many more years to come!

March 08, 2025

Dealership Rating
Employee Rating

My car was serviced in the time promised. I appreciated the cleaning of my car at no additional cost. More

by harrold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Mar 09, 2025

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Harrold, and we look forward to working with you again.

March 01, 2025

Dealership Rating
Employee Rating

Awesome service. Very personalized and took care of me quickly. Would highly recommend. Very satisfied. More

by friedelmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Mar 03, 2025

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

February 27, 2025

Dealership Rating
Employee Rating

I had very little trouble getting a service date. When I arrived I was promply greeted by a technician who took my information. I then went to the waiting room where I had a coffee and a small snac More

by PETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Pete, and look forward to your next visit.

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