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Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
123 Reviews
4.9

123 Reviews

Write a Review

123 Reviews of Keith Knowlson

November 18, 2024

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Employee Rating

Great and friendly service department. Super quick service. They even washed my car. I will be returning for future services. More

by Sam A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , Jeanine Malone and Albert Malone

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Nov 18, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sam, please let us know.

November 11, 2024

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Employee Rating

Very pleased with experience. I was dropped off at home and picked up when work completed. Work was done with quality!! More

by dsprague0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 11, 2024

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

November 07, 2024

Dealership Rating
Employee Rating

I have been very pleased with the service I have received over the years on my two Acuras. More

by BOBJMEYERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 07, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura and for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts consistently meet your satisfaction. It is our pleasure to serve you and your Acura needs in any way possible. Wishing you the safest of travels until we meet again!

November 06, 2024

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Employee Rating

We have been doing business with Spitzer Acura since the day they opened their dealership. THEY ARE SIMPLY THE BEST !!!!!!!! More

by BOUCHARD79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Nov 07, 2024

Spitzer Acura responded

Thank you for your positive review! We are honored by your continued business over the years, and we are thrilled that our team consistently provides you with top-notch service. Please drive safely, and do not hesitate to reach out to let us know how we may be of further service to you.

November 04, 2024

Dealership Rating
Employee Rating

The sales and service staff at Spitzer are outstanding. Jeremy in sales found the perfect deal for exactly what I was looking for and Layne in the service department always treats me like a VIP. The only s More

by BILLBILLBRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson, Layne Ciminel

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Nov 06, 2024

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

October 30, 2024

Dealership Rating
Employee Rating

I regret buying a car from Spitzer. I feel and I've been told by everyone who's heard what happened that I got ripped off by Spitzer. And also, no lender car, even though I purchased a More

by gim1673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Layne Ciminel

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Nov 02, 2024

Spitzer Acura responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 29, 2024

Dealership Rating
Employee Rating

Layne exemplifies great customer service, is knowledgeable and is one of the main reasons that I bring my vehicle to Spitzer. More

by LBURK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Oct 29, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

October 27, 2024

Dealership Rating
Employee Rating

I alway have a good experience at Spitzer Acura. Professional service team. I’ve never had a problem. More

by cwhitchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Oct 27, 2024

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

October 21, 2024

Dealership Rating
Employee Rating

Spitzer Acura has always been top-notch on their service. They have a very accommodating staff and facility. More

by TALERICO61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

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Oct 21, 2024

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2024

Dealership Rating
Employee Rating

Lynn was helped us each step of the way. She made it easy to trade in my old MDX for a new MDX. We appreciate her professionalism. More

by HERRMANN.MARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Lynn Osborn

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Oct 13, 2024

Spitzer Acura responded

Thank you, Mary, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Acura are glad to have you as a customer.

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