Ryan Capozoli

I took my new car for the first scheduled maintenance ahead of the recommended schedule. I was advised by the service department that I needed my rear differential fluid changed at around 7000 miles. Aft ahead of the recommended schedule. I was advised by the service department that I needed my rear differential fluid changed at around 7000 miles. After I agreed to it to keep my warranty, I asked to get my owner’s manual out of the vehicle. The owner’s manual indicated that it did not need to be changed until between 15,000 and 30,000 miles. I was also told that an indicator light came on my dash saying that it needed completed. I am very careful to complete all maintenance to maintain my warranty and took pictures of the service screen before taking the car in for maintenance. There were no indicators that any service was needed at that point (including an oil change) as I was just taking the car in ahead of schedule because of an upcoming trip. I’m disappointed and feel that I cannot trust this dealership. More

by Kylie Verified Customer Verified Customer

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Never talked to her . negotiated the sale through the salesman. She never appeared. Not much to assess. negotiated the sale through the salesman. She never appeared. Not much to assess. More

by SOBEL2 Verified Customer Verified Customer

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Spitzer is always fair, honest and up front about their vehicles, pricing and service. Trades are rated fairly and they are a pleasure to work with vehicles, pricing and service. Trades are rated fairly and they are a pleasure to work with More

by MARGPA3 Verified Customer Verified Customer

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Amazing and painless experience! I’d recommend to anyone. Amazing cars and the staff couldn’t have been more helpful. I’m beyond happy I’d recommend to anyone. Amazing cars and the staff couldn’t have been more helpful. I’m beyond happy More

by VMYOCOLANO Verified Customer Verified Customer

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We feel like we were misled. We were sold a 2020 Acura TLX Tech Pack. Nowhere did it state that the parking sensors were not functioning. They are not only not functioning, where We were sold a 2020 Acura TLX Tech Pack. Nowhere did it state that the parking sensors were not functioning. They are not only not functioning, where the button should exist there is instead a blank cover. Additionally, it appears that the control for the distance between cars when using cruise control is non-functioning. Would be great if we could have these features fixed as we fully anticipated that they were in working condition as advertised. More

by PENNY18 Verified Customer Verified Customer

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I have done business with Spitzer for about 26 years now, in the service, sales, and parts departments. The dealership has consistently provided excellent, responsive and friendly service. A very well-mana in the service, sales, and parts departments. The dealership has consistently provided excellent, responsive and friendly service. A very well-managed organization! More

by SAMTAYLOR303 Verified Customer Verified Customer

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Did not have a good experience at this dealership. I was high pressured by the sales person in order to meet a monthly quota. The wheels were not cleaned to my satisfaction, and was mentioned to the s I was high pressured by the sales person in order to meet a monthly quota. The wheels were not cleaned to my satisfaction, and was mentioned to the sales person. Even though there was no financing, the final paperwork was totally rushed. More

by STEELERFAN_22 Verified Customer Verified Customer

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Lynn made the transaction very smooth and we enjoyed getting to know her. First time buyer and would definitely recommend to friends and family getting to know her. First time buyer and would definitely recommend to friends and family More

by MOWGI Verified Customer Verified Customer

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Vinnie was an awesome salesman and highly recommend. No hassle and got a great deal without the typical sales xx No hassle and got a great deal without the typical sales xx More

by BRIGHT1410 Verified Customer Verified Customer

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Adam Solomon was wonderful to work with. He didn’t use pressure tactics to make a sale & was very accommodating. It was Ryan in the finance department that I wasn’t happy with. I felt very p He didn’t use pressure tactics to make a sale & was very accommodating. It was Ryan in the finance department that I wasn’t happy with. I felt very pressured to buy the extended warranty. While my last car I purchased from Spitzer 16 years ago a TSX., we never had any problems & felt we bought a very good product. Ryan made us feel as if the new car would malfunction any day. Causing us to lose.confidence in our purchase. More

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