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Katrina Morris
Katrina Morris at Mercedes-Benz of Arcadia
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Katrina Morris

Finance Specialist

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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4.8
10 Reviews

Languages Spoken

English English

4.8

10 Reviews

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10 Reviews of Katrina Morris

May 31, 2024

Dealership Rating
Employee Rating

Katrin Bassenger is who you need to deal with. I was purchasing from out of state, and she went above and beyond to make me comfortable and help make the process very smooth. She was available 24/ More

by brandonkhaddor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger

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Jun 02, 2024

Mercedes-Benz of Arcadia responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Arcadia. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2024

Dealership Rating
Employee Rating

Great service. ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) More

by richiepacheco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger, Daniela Cabuto

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Mar 09, 2024

Mercedes-Benz of Arcadia responded

Hi Richiepacheco, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Arcadia

December 24, 2023

Dealership Rating
Employee Rating

This is our second Mercedes we have purchased in the past six months from Denise Justice. It was an amazing experience. We plan to purchase all our future cars from her. More

by demetriosnp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh, Ophelia Wang-Le Blanc , Denise Justice

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Dec 25, 2023

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

December 21, 2023

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Employee Rating

Denise was an absolute professional searching and finding a new Mercedes. In the past, never having a go to person, I am thrilled I have Denise to call. She is my go to person for Mercedes Benz. I enjoyed More

by MS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh, Ophelia Wang-Le Blanc, Grigory Arouchanov , Denise Justice

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Dec 23, 2023

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

June 21, 2023

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Employee Rating

Great, smooth and pretty quick experience. . All questions that I had are answered. Highly recommend. More

by Saenzmonica
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh, Yohan Chen , Allen Hsiang, Denise Justice, Christie Rutherford, Andy Tan

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May 10, 2022

Dealership Rating
Employee Rating

Katrin was a pleasure to work with. She is a true expert in her craft with impeccable follow through. More

by Armenb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger , Willy Chia, Stacy Yee

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Sep 08, 2022

Mercedes-Benz of Arcadia responded

Hi Armenb, thank you for your five-star rating and for your business! We are happy to hear you had a positive experience here and will make sure to pass along this info with Katrin. We look forward to assisting you during your next visit! Timothy Martino General Manager tmartino@rusnakgroup.com (626) 462-3014 https://www.rusnakarcadia.com

December 10, 2021

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Employee Rating

I was really impressed with the salesman Corry Polk. He demonstrated expert knowledge on the vehicles and took the time to explain the features of my new vehicle. More

by dewaltbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Marsh , Corry Polk

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Dec 10, 2021

Mercedes-Benz of Arcadia responded

Hi there, Thank you for sharing your positive review. It pleases us to know that our Sales Department were impressive, knowledgeable, and informative whilst working with you. We hope that you enjoy your purchase and we appreciate your business. Thank you for choosing Mercedes-Benz of Arcadia and we hope to continue to assist with all of your future automotive needs.

November 24, 2021

Dealership Rating
Employee Rating

Corry Polk and Katrina Morris were great to work with. Very personable and easy to communicate with. The deal went great. Thank you!! More

by Eric M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corry Polk

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Nov 29, 2021

Mercedes-Benz of Arcadia responded

Hello Eric! We are pleased to know your visit went well and our Sales Team was very personable and easy to communicate with. We appreciate you doing business with Mercedes-Benz of Arcadia.

October 29, 2017

Dealership Rating
Employee Rating

Perfect Perry was great letting me what was wrong with my car and i had immediate followup. Katrina is a joy to talked to and helped me more than once get my More

by graycerub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Roeder

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Nov 07, 2017

Mercedes-Benz of Arcadia responded

Thank you for this great feedback and for your compliments to Perry and Katrina! I am glad that they delivered a fantastic Service experience. - Huy Nguyen, Customer Service Manager

December 02, 2015

Dealership Rating

Excellent Experience from Begining to the End! Everyone at the dealer was extremely personable and customer focused. As I observed the customers and employees interactions it made the new purchase More

by Angela13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cherisse Alvarado, Brian Beatt, Karla Gallardo, Andrei Kokhno, Silvia Lee, Joanna Rodriquez, Anthony Ziemann

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Dec 11, 2015

Mercedes-Benz of Arcadia responded

Thank you Angela! We are proud of Andre and will be sure to pass along the kind words! We hope you will be back to see us! - Rusnak/Arcadia Management

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