Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
499 Reviews
4.7

499 Reviews

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499 Reviews of Kasey Boysaw

July 26, 2025

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Employee Rating

Sam was very helpful and answered all my questions, He returned my calls and kept me updated. More

by mcdaniels12805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

July 24, 2025

Dealership Rating
Employee Rating

every time i take in my car for service it is super quick and easy More

by laurie_meintel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jul 24, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

July 18, 2025

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Employee Rating

Attentive to details and courteous staffs. My concerns about my car has been resolved quickly and efficiently. More

by Margareth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jul 18, 2025

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 16, 2025

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Employee Rating

Rockwall Toyota has my two thumbs up every time I get my Toyota Highlander serviced More

by jessparra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Quinones

Jul 16, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 15, 2025

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Employee Rating

Bought my Toyota Tacoma at another dealership. Took a chance on Rockwall Toyota for service. Mick and everyone in the Service Dept have been professional and courteous. They have been earning my t More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jul 16, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

July 12, 2025

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Employee Rating

Good service, fast delivery, friendly staff and clean facility the team has always been great to us in every aspect. More

by mayra.macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jul 12, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 12, 2025

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Employee Rating

Mick did a great job. He was patient and thorough in explaining the problems with our vehicle and answering our questions. He worked with us to find the best solution. More

by Michelle
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jul 12, 2025

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 09, 2025

Dealership Rating
Employee Rating

Professional and efficient team. I'm happy with my purchase and the service I'd received. They got a good team there. More

by devinnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jul 09, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

July 05, 2025

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Employee Rating

I have had my vehicle serviced several times here. Each time it is inconsistent with the inspection findings, items do not match up from previous inspections. The time is excessive for service especia More

by jlovv_wp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mick Schott, Sam Heidel

Jul 09, 2025

Toyota of Rockwall responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 04, 2025

Dealership Rating
Employee Rating

Great customer service! Personal very nice and friendly they help me with all my questions and request More

by zcmp19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jul 04, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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