Kao Saephanh
Kao Saephanh at Niello Audi
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Kao Saephanh

Business Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Kao Saephanh

August 23, 2024

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Employee Rating

DIanne Ponce is a great sales Rep and Alex Kludt are great helpful courteous but I had a lot of malfunctions after the purchase and finally got a new replacement car but only to have the replacement end More

by SOPRANOZZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Aug 28, 2024

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

March 12, 2024

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Employee Rating

My 3rd vehicle I have purchased from Niello. Happy with the process but would like to mention my car came off another lot and the cleaning and prep of the vehicle, particularly the windows coul More

by PCAT624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce, Cain Carter

Mar 12, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Thetford General Manager athetford@niello.com (916) 283-7206

January 20, 2024

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Employee Rating

She was enthusaistic and excited about our purchase. I appreciated her going above and beyond to make sure we understood the process and to answer all questions. I would recommend her as a very compet More

by SMALEX1919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake

Jan 21, 2024

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Charlie Zink General Manager czink@niello.com (916) 283-7206

October 15, 2023

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Employee Rating

Niello found a car for me in Reno. After much discussion, and after a test drive I bought it. Afterwards, I found the window sticker, which warned in bold red letters Mobility Vehicle More

by STUFFS.ROTORS-00
Recommend Dealer
Yes
Oct 25, 2023

Niello Audi responded

I appreciate you taking the time to walk us through your recent sales experience at Niello Audi and bring this to my attention. If you would be willing to discuss further, please reach out to me at 916-890-0875 at your convenience. Thank you, Robert Burris, Sales Manager

July 25, 2023

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Employee Rating

Cain Carter is super friendly and helpful in explaining the car’s features. It was truly a pleasure purchasing my car at Niello Audi. More

by JEANNEMILLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter, Andrew Lyon , Anthony Biondi

Aug 03, 2023

Niello Audi responded

Jeanne, How wonderful to know that your sales experience with Cain was such a pleasure. We will make sure to share your kind words with him!

July 02, 2023

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Employee Rating

Ramez was wonderful to work with. He was knowledgeable, friendly and professional. We had a very positive experience on all levels at Niello Audi. More

by Molly
Recommend Dealer
Yes

Other Employees Tagged: Ramez Salman, Steve Tracy

Jul 07, 2023

Niello Audi responded

Molly, We're so glad to know that Ramez and the rest of our team here in Sacramento provided you with such a positive experience. We will make sure to pass along your kind words. Please do not hesitate to reach out to us if any questions or concerns come up in the future. Happy driving!

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