Kadin Harrison

Normally I have nothing but great things to say about this dealership but after my last service this past weekend has left me second guessing and feeling uneasy normally I work with Emily who is fantasti this dealership but after my last service this past weekend has left me second guessing and feeling uneasy normally I work with Emily who is fantastic this time around I worked with a young man named Kaiden who kept pushing and trying to sell me things my car wasn’t due for yet making me feel slightly pressured I don’t know if it was just due to the fact I’m an older woman who doesn’t know everything about cars but it just a sour taste in my mouth. I want to feel taken care of not sold of extra things I don’t need or isn’t due yet. I like to go by the book More

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Always have received excellent service from the Service Department and the service advisors. In particular, Emily is more than outstanding~ Always helpful and very knowledgeable. Thank you. Department and the service advisors. In particular, Emily is more than outstanding~ Always helpful and very knowledgeable. Thank you. More

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Kadin was super helpful in guiding me through the service process, he was also super transparent with all the issues with my vehicle and the cost of the work that needed to be done process, he was also super transparent with all the issues with my vehicle and the cost of the work that needed to be done More

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Service was great. Quick and efficient. I will be returning again with my other car. Thank you. Quick and efficient. I will be returning again with my other car. Thank you. More

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Kadin did an amazing job with my vehicle was super quick with it. would definitely come again with you thanks for always being so kind. with it. would definitely come again with you thanks for always being so kind. More

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Everything went well, Kadin was very helpful and professional. He made my service appointment go by with no issues professional. He made my service appointment go by with no issues More

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I had the oil change service on my 2016 Toyota Camry LE done here. Kadin, the service advisor, was friendly and accommodating. However, immediately after the service my engine started making a heavy metall done here. Kadin, the service advisor, was friendly and accommodating. However, immediately after the service my engine started making a heavy metallic scraping noise. When I checked the oil, the technician had put barely any in! I had to change my oil someplace else all over again, which seemed to correct the immediate issue, approximately 3 days later. They did an oil consumption test and found the car was not burning or leaking oil in any way. I contacted the dealership and they ignored my concerns, no one even called me back-- after I had sent a email/message online. If my motor or engine sustained any damage from their failure to complete a routine service correctly, I will be contacting my attorney. The technician that worked on my car obviously didn't know what he was doing, and shouldn't be working on customer cars. Very disappointed, won't be going back (unless damage to internal motor parts is found due to their failure). More

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Top tier service at royal moore Toyota. I came in for my first Toyota care service and was greeted by a nice girl who brought me to Caroline. My car was done very quickly and I was very hap I came in for my first Toyota care service and was greeted by a nice girl who brought me to Caroline. My car was done very quickly and I was very happy with my experience More

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Service was great, my car was completed on time. Thank you for your help. I will be returning with my wife soon. Thank you for your help. I will be returning with my wife soon. More

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Caroline and the team did and amazing job with the service I needed today. I really appreciate how quickly they got the service done. THANK YOUUU service I needed today. I really appreciate how quickly they got the service done. THANK YOUUU More

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