Justis Noka

Flood Mazda responded

Helen, thank you and your parents for being so nice. I thoroughly enjoyed working with all three of you. Thank you for being patient while we tracked down and secured the perfect vehicle for you. I hope you are absolutely loving it. Please contact me if you need anything. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

It’s wonderful to know your Mazda lease experience was effortless. We appreciate your recommendation. Enjoy your new Mazda. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

Flood Mazda responded

Thank you for choosing Flood Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Flood Mazda responded

Good Morning, Thank you very much for your appreciation! We are happy that our transparency and honesty have been noticed. For us, your satisfaction is our priority, which is why we strive to provide quality service. I am happy that you had a great car buying experience with us. We look forward to seeing you at your first service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Flood Mazda responded

Fredrick, Thank you very much for your appreciation! We are happy that our transparency and honesty have been noticed. For us, your satisfaction is our priority. We are happy that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. We are here for your automotive journey. See you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Flood Mazda responded

Good Morning, Thank you for your kind words! Here at Flood Mazda, customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are happy to hear that we exceeded your expectations and making purchasing your new Mazda a pleasant experience. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

Flood Mazda responded

Good Morning, Thank you for your positive feedback! We are please that Justis and Jason provided you with professional and attentive customer service throughout the purchasing of your new Mazda. Your satisfaction is our top priority and we are here to help you at any time. Don't forget about the Flood Advantage Program. Buy any New, Certified Pre-Owned or Pre-Owned vehicle from Flood and get the Flood Advantage Plan, FREE! • Free Key Replacement: 1 YR • Free Dent Repair: 1 YR • Free Windshield Repair: 1 YR • Free Oil Changes and Service Discounts: Your 1st and Every 5th Oil Change is Always FREE • Free Loaner Vehicle when you Service • Free Pickup and Delivery of your Vehicle: We’ll come to you when you need Service • Free Courtesy Shuttle when you Service • 3 Day or 300 Mile Exchange Program/ Total Confidence Policy • Climate Controlled Drive Thru Garage with Valet Parking PLUS: Every New Mazda and Certified Pre-Owned Mazda Comes with Roadside Assistance. We look forward to seeing you at your first service appointment and we wish you many happy miles. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"