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Julian Paco
Julian Paco at Diamond Chevrolet of San Bernardino
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Julian Paco

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.0
7 Reviews
4.0

7 Reviews

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7 Reviews of Julian Paco

March 07, 2025

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Employee Rating

Very unpleasant visit was strong armed out of payment even though I had pre paid oil changes and maintenance More

by macosta4588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeramie Diaz, Max Moreno , Lady at register was awesome

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March 05, 2025

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They work very efficiently and quickly. I was there for less than 2 1/2 hours and that is a win in my book. Everyone I came in contact with was super friendly and helpful. More

by bdgala18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Max Moreno

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Mar 05, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Diamond Chevrolet of San Bernardino was efficient and that our team provided friendly and helpful service. We appreciate your kind words and look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

March 03, 2025

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The customer service was ExcellentI didn’t have an appointment. I was In a hurry, they took in my truck got my oil changed done fast And he did a Excellent job with my oil change and tire rotationand More

by STEELMANRUIZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Max Moreno

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February 26, 2025

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Employee Rating

The service staff was very friendly a salesman was very helpful and offered to show me more about my new trail blazer More

by CARLTON_R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Max Moreno

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Feb 27, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! We're glad to hear that you found our service staff friendly and that our salesman was helpful in showing you more about your new Trailblazer. At Diamond Chevrolet of San Bernardino, we strive to provide an excellent experience. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new vehicle! Best, Israel Mora (909) 883-8833

February 25, 2025

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Employee Rating

Good stuff at diamond Chevrolet claoueu good guy got two trucks serviced there I like the service More

by RUDYROBLES1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeramie Diaz, Max Moreno

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Feb 26, 2025

Diamond Chevrolet of San Bernardino responded

Thank you, Rudy, for your wonderful review! We're thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and appreciated our service. It's fantastic to know that Claoueu took good care of you and your trucks. We look forward to seeing you again for your future service needs! Best, Israel Mora (909) 883-8833

February 22, 2025

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Employee Rating

He was very business oriented he answered all my questions and got my service done even though it was very busy More

by LISALOVEGODFOREVER
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 22, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Diamond Chevrolet of San Bernardino, even during a busy day. Our team always strives to provide excellent service and address all your questions. We hope to see you again soon! Best, Israel Mora (909) 883-8833

February 22, 2025

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Employee Rating

When always going to get my vehicle service, I always have to look for someone for help! When picking came up, I had to wait 45 minutes need to take more pride in customer service. More

by RENANRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeramie Diaz, Max Moreno

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Feb 25, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait for assistance, especially during vehicle service. We appreciate your feedback, as it helps us identify areas for improvement in customer service at Diamond Chevrolet of San Bernardino. If you have any specific concerns or would like to discuss this further, please feel free to reach out to us directly. We value your input and hope to provide you with a better experience in the future. Best, Israel Mora (909) 883-8833

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