Joulian Gomez

Brought car in for oil change and adding an accessory quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. More

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Everyone was very friendly there and helped me out a lot!! Buying a car is a huge deal and they made it pretty very easy. lot!! Buying a car is a huge deal and they made it pretty very easy. More

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No appointment. Just showed up, and asked for a oil change rotate, and expressed my concerns about the active noise cancelling on the newer rams.(it likes to go off intermittently in the morning when I change rotate, and expressed my concerns about the active noise cancelling on the newer rams.(it likes to go off intermittently in the morning when I'm leaving for work in the morning). Ally, and Chris listened to what I needed, and the issue of the frame shaking bass cannon... It was in, and out in less time, than I thought. The service advisor ally went thru the inspection sheet with me ( It was nice to see an advisor who understands, and cares about my investment maybe as much as I do.lol). Truck was washed ( my clear coat thanks you), and I was out the door, and over to PetSmart. More

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Great experience! Andrew was awesome from the first moment we walked in straight through to delivery and purchase. Andrews knowledge and guidance was excellent. We valued every aspect of our Jeep Gladi moment we walked in straight through to delivery and purchase. Andrews knowledge and guidance was excellent. We valued every aspect of our Jeep Gladiator Sport S. More

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Very knowledgeable staff. My associate, Jeremy, was right on top of the transaction to give me the best of choices available. Would definitely buy here again. on top of the transaction to give me the best of choices available. Would definitely buy here again. More

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Thank you Lucas for your excellent knowledge and service when we purchased our car. You knew the answers for all of our questions and we appreciate the thorough review of the car’s features after purchasing when we purchased our car. You knew the answers for all of our questions and we appreciate the thorough review of the car’s features after purchasing. Thanks Joulian for making the paperwork process understandable and efficient. More

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Great People to work with! No pressure and very Great People to work with! No pressure and very informative. I would be happy to work with this this group again. Great overall buying experie Great People to work with! No pressure and very informative. I would be happy to work with this this group again. Great overall buying experience! More

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This is the fifth vehicle we’ve purchased from Russ Darrow because of the customer service and service on our vehicles. We will always purchase our vehicles through Russ Darrow Darrow because of the customer service and service on our vehicles. We will always purchase our vehicles through Russ Darrow More

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We just purchased our second vehicle form Russ Darrow and will go back for a third. I can’t praise them enough for their excellent customer service, we were interested in a vehicle that was located in West B will go back for a third. I can’t praise them enough for their excellent customer service, we were interested in a vehicle that was located in West Bend and they had it moved to Madison for us to test drive the same day. It allowed us to trade in our old truck, do a test drive, and purchase a new truck in just 3 hours. Very impressive service! More

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Fantastic customer service, knowledgeable sales staff, nothing but friendly employees. They will work hard to ensure you get the best possible service and the best pricing possible for your trade in ad we nothing but friendly employees. They will work hard to ensure you get the best possible service and the best pricing possible for your trade in ad well More

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