Joshua Espinosa
Joshua Espinosa at Jeremy Franklin Mitsubishi of Kansas City

Joshua Espinosa | Page 7

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.7
287 Reviews
4.7

287 Reviews

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287 Reviews of Joshua Espinosa

February 25, 2025

Dealership Rating
Employee Rating

I have issues with my new car thats just not good service said it gas pedal stick and luns forwarded when your foot on the brake More

by MISSPOOOOO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicholas Pierce

Mar 17, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

MissPooooo, thank you for bringing this to our attention. Your safety and satisfaction are our top priorities, and we take concerns like this very seriously. We’d like to learn more about your situation and work toward a resolution. Please reach out to our service team at your earliest convenience so we can inspect your vehicle and address the issue properly. We appreciate your patience and the opportunity to make this right.

February 04, 2025

Dealership Rating
Employee Rating

The service team was friendly and got us in and out in 30 minutes. I would definitely recommend them for all you car needs. More

by misseshim247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye

Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Misseshim247, we're glad you had such a wonderful experience with us! Thank you for your great review! We're happy to hear that our service team provided you with a friendly and efficient experience. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Safe travels!

February 03, 2025

Dealership Rating
Employee Rating

They always forget to put something back in mycar. .thru 5 years and 2 cars More

by tcw197046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Anonye , Service

Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Tcw197046, we appreciate your feedback and sincerely apologize for any inconvenience you've experienced. Your trust and satisfaction are very important to us, and we want to make things right. Please reach out to us directly so we can address this and ensure a better experience for you moving forward. We truly value your business and would love the opportunity to improve your next visit.

January 31, 2025

Dealership Rating
Employee Rating

This was the easiest auto transaction I have ever encountered. Deon Willis is fantastic! Best! More

by JESSTERBAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Jessterbar, thank you so much for your high rating! Thank you for your kind words! We're thrilled to hear that your experience was smooth and effortless. Deon truly goes above and beyond to make the car-buying process as easy as possible. We appreciate your support and hope you enjoy your new vehicle! Thank you, and have a fantastic day!

January 26, 2025

Dealership Rating
Employee Rating

Very poor was not satisfied at all waited for 20 mins on the service drive for someone to assist me More

by Daryl Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 01, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

January 14, 2025

Dealership Rating
Employee Rating

Went to the Blue Springs in MO after calling. A gentleman came from the 87th st dealership and everyone was so nice and moved quickly. Did not try to upsale which was a plus. Have them the price More

by DANAQ336
Recommend Dealer
Yes
Jan 22, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Danaq336, thank you for sharing your positive experience! We’re thrilled to hear that our team went above and beyond to provide you with excellent service, moving quickly and respecting your budget. It’s great to know we could make your car-buying process smooth and stress-free. Your appreciation means the world to us, and we’re here whenever you need us again. Enjoy your new car!

January 10, 2025

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Employee Rating

Excellent service and amazing people! I got what I wanted and am satisfied with Jeremy Franklin! More

by TANYA_MCWILLIAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Deon Willis

Jan 14, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Tanya_mcwilliams, thank you so much for the positive review! We're thrilled to hear that you had an excellent experience and found exactly what you wanted. Our team takes pride in providing top-notch service, and it’s always rewarding to know we’ve met your expectations. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Enjoy your new vehicle, and welcome to the Jeremy Franklin family!

January 02, 2025

Dealership Rating
Employee Rating

Took care of everything I needed. The service advisor was helpful and technicians got me in and out. Got new back brakes put on and fix the issue. Always a good time at Jermey Frankli More

by hedgesarmy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

Jan 05, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, thank you for sharing your positive experience! Thank you for your fantastic review! We're so glad we could take care of everything you needed and get you back on the road quickly with your new back brakes. It’s great to hear that our service advisor and technicians provided a smooth and efficient experience. We truly appreciate your trust in Jeremy Franklin Automotive and are always here to help. Looking forward to seeing you next time—thank you for being part of our family!

December 21, 2024

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Employee Rating

Jacob did an amazing job taking care of us. He made the process smooth and minimally stressful. More

by Amdub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Pillman

Dec 24, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Amdub, we appreciate your positive review, and thank you for sharing your experience! We're so glad to hear that Jacob was able to make the process smooth and stress-free for you. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!

December 20, 2024

Dealership Rating
Employee Rating

Everyone was very friendly and informative. They answered all my questions in terms I could understand. They stepped my through buying my new car with ease. I will encourage everyone I know loo More

by Tina Brant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Manley

Dec 22, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Tina Brant, we're glad you had such a wonderful experience with us and for your amazing review! We’re delighted that our team made your car-buying experience smooth and enjoyable. It’s our priority to ensure every customer feels informed and confident throughout the process, and we’re thrilled we could make that happen for you. Your recommendation means so much to us, and we look forward to helping your friends and family find their perfect vehicle. Congratulations on your new car, and welcome to the Jeremy Franklin Mitsubishi family!

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