Joshua Espinosa
Joshua Espinosa at Jeremy Franklin Mitsubishi of Kansas City

Joshua Espinosa | Page 10

Finance Manager

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.7
287 Reviews
4.7

287 Reviews

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287 Reviews of Joshua Espinosa

September 02, 2024

Dealership Rating
Employee Rating

It was great. .everything went in a smooth and timely manner,,they got me in and out..I love my truck More

by kennethtubbz38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Kennethtubbz38, thank you for the high star rating and for the great review! We’re thrilled to hear everything went smoothly and that we were able to get you in and out quickly. Most of all, we're excited that you love your truck! If you ever need anything down the road, don't hesitate to reach out. Enjoy the ride!

August 25, 2024

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Getting the vehicle was quick and painless the service department does fast friendly service would recommend More

by jtmoritz27895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Pillman

Aug 29, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Jtmoritz27895, we're glad to hear you enjoyed your visit. Thank you for the wonderful review! We’re thrilled to hear that your vehicle purchase was quick and painless and that you found our service department fast and friendly. Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!

August 22, 2024

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Employee Rating

They informed me of when I needed a oil change but they failed to tighten up what it was with no problem More

by darrylskannal789
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Pierce

Aug 29, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Darrylskannal789, thank you for sharing your positive experience! Thank you for your feedback. We’re glad our team was able to keep you informed about your vehicle’s needs, but we sincerely apologize for the oversight in not fully tightening the component. Your safety and satisfaction are our top priorities, and we regret that we fell short in this instance. Please reach out to us directly so we can address this issue promptly and ensure everything is in perfect working order. We appreciate your business and are committed to making things right.

August 20, 2024

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The service advisor is super helpful. I always feel like they address my concerns and they make sure to keep my vehicle safe. They take the time to explain what's needed. Highly recommend More

by 333dmr777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hardin JR.

Aug 24, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

333dmr777, thank you for sharing your positive experience and for your positive feedback! We’re delighted to hear that our service advisor has been helpful and attentive to your concerns. Keeping your vehicle safe and ensuring you understand the necessary work is a top priority for us. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever have any further questions or needs, don’t hesitate to reach out. Safe driving!

August 11, 2024

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Was in and out with A new ride. Matthew Manley is very professional and always call and let me know whats going on with my Jeep Renegade More

by dawkinsdeborah51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye , MATTHEW MANLEY ☆☆☆☆☆

Aug 15, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Dawkinsdeborah51, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

August 10, 2024

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Friendly staff, curdious. They were quick with the service. Coffee popcorn was great. I like going there More

by Jamesmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deon Willis, Kenneth Anonye

Aug 16, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jamesmac, thank you; we appreciate your feedback! Thank you for your kind words! We're delighted to hear that you enjoyed both the service and the little extras like the coffee and popcorn. Our team takes pride in providing a friendly and efficient experience for all our customers. We're glad to know you like coming here, and we look forward to seeing you again soon!

August 09, 2024

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Wonderful service and a very seem-less experience! The staff was very kind and informative! More

by ESPISEVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Anonye , Joseph Espinosa

Aug 16, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Espiseven, thank you for sharing your positive experience! Thank you so much for your kind words! We're delighted to hear that you had a wonderful and seamless experience with us. Our staff takes pride in being informative and kind, and we're glad it made a positive impact on your visit. We look forward to serving you again in the future!

August 06, 2024

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Employee Rating

We loved working with our sales team, Had our first oil change there 2 weeks ago, they were fast and courteous? Would definitely recommend Jeremy Franklin to family and friends. More

by chuckshoneybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Brown

Aug 10, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Chuckshoneybear, thank you so much for your positive comments about Jeremy Franklin Automotive! Thank you for your kind words! We’re delighted to hear that you enjoyed working with our sales team and that your first oil change experience was fast and courteous. Jeremy Franklin and the entire team strive to provide excellent service, and we’re thrilled you would recommend us to your family and friends. We look forward to serving you again in the future!

August 06, 2024

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I was given an erroneous amount for sales tax had to pay the book myself More

by vincent.anderson13
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Recommend Dealer
No

Other Employees Tagged: Deon Willis

Aug 10, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Vincent.anderson13 thank you for taking the time to leave us your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 27, 2024

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Employee Rating

Everything was great got a loaner car to drive while my car was being fix. More

by timothyaiken52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Timothyaiken52, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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