Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 6

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
189 Reviews
4.8

189 Reviews

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189 Reviews of Josh Chernault

May 25, 2026

Dealership Rating
Employee Rating

Been buying trucks since 2002, yrs honestly been upset a few times with the service department but overall they have been taking care of me, One thing that I totally don’t like is the AI system when making More

by thepaperboyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann

May 28, 2026

Koons White Marsh Chevrolet responded

Thank you again for taking the time to let us know how we did!

May 21, 2026

Dealership Rating
Employee Rating

Great service and staff . Love access to real time monitoring of my car service. Will come back ! More

by drsuzanaradulovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Koons White Marsh Chevrolet responded

drsuzanaradulovich, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

May 19, 2026

Dealership Rating
Employee Rating

The staff at the service center performed well in determining the issue affecting our Blazer and the gentleman who worked with us kept us well informed of progress. More

by rlsouthernconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

May 01, 2026

Dealership Rating
Employee Rating

Everyone is so nice and great to work with. We have several cars so we utilize the service center regularly. More

by mprysiazny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denny Norris

May 18, 2026

Koons White Marsh Chevrolet responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 27, 2026

Dealership Rating
Employee Rating

Excellent customer care. Very efficient , polite and professional. My service consultant, Josh, is A-plus and #1 in my book. More

by ekradz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Koons White Marsh Chevrolet responded

ekradz, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 27, 2026

Dealership Rating
Employee Rating

Good service, good service advisor. Good timing in and out. Was met with friendly advisor Joshua Chenault with courtesy and professionalism. More

by Exceptional
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 23, 2026

Dealership Rating
Employee Rating

Overall good experience. Josh was very helpful and professional !!! We think that sums it up. More

by bobandkath88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Koons White Marsh Chevrolet responded

bobandkath88, thank you for taking the time to leave us this positive review! Have a wonderful day!

April 22, 2026

Dealership Rating
Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 22, 2026

Dealership Rating
Employee Rating

Service advisor Josh was very friendly and updated me throughout the whole service. Will definitely be bringing my vehicle back. More

by citizensoldier1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

Apr 25, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

April 21, 2026

Dealership Rating
Employee Rating

Service was great. It is way too expensive, but I want to continue having my vehicle serviced at the dealership. Not only for maintenance consistency but to maintain th More

by gilbertlookinglandjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Koons White Marsh Chevrolet responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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