Kelvin Dyson

Excellent Customer Service! I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, I had a wonderful experience during my recent visit to the dealership! From the moment I arrived, the staff was extremely professional, courteous, and welcoming. Everyone I encountered treated me with kindness and respect, making the entire experience pleasant and stress-free. Their patience, attentiveness, and willingness to answer my questions truly stood out. It’s refreshing to visit a dealership where customer service is clearly a priority and you feel valued rather than pressured. I sincerely appreciate the outstanding service and professionalism shown throughout my visit. Thank you for making my experience such a positive one! I would definitely recommend this dealership to others! More

by keshasjoy2023 Verified Customer Verified Customer

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I found a truck online that caught my eye ! Went to the dealership to check it out. Sales guy was extremely pleasant and knowledgeable. Told me to take it for a test ride and give him my th Went to the dealership to check it out. Sales guy was extremely pleasant and knowledgeable. Told me to take it for a test ride and give him my thoughts. We sat down ran the numbers and they worked perfectly. No pressure buying the truck. Very transparent about everything. Went into finance and smooth transaction. Explained all warranty’s but not pushing anything. Over all experience was great. I would recommend these guys. I appreciate them not pushing anything on us. A+ More

by ghawk024 Verified Customer Verified Customer

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We recently purchased a truck from this dealership, and I want to give a genuine shout‑out to Kelvin, Carri, and Andrew for making the entire experience smooth and respectful. They were consistently responsi want to give a genuine shout‑out to Kelvin, Carri, and Andrew for making the entire experience smooth and respectful. They were consistently responsive, professional, and patient — even when I pushed hard on pricing. We ultimately came to an agreement, and they handled everything with courtesy and a great attitude. Kelvin deserves an extra mention. He is the complete opposite of the stereotypical salesman — personable, easy to talk to, and genuinely enjoyable to work with. If we lived closer, he’s someone we’d happily meet for dinner. They were also thoughtful about the distance we had to travel, especially after we initially believed delivery might be an option. Their communication and consideration throughout the process made everything much easier. Just to be clear, this isn’t a sponsored review — and there are two small things worth noting for accuracy. The follow‑up emails list a $500 processing fee, but the actual fee is $800, so that misprint should be corrected. And as of September 2025, delivery is not an option, even though it initially appeared to be. Overall, a warm, professional team and a very positive buying experience. We wouldn’t hesitate to do business with them again. More

by itsgwen2u Verified Customer Verified Customer

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They did very good selling the vehicle. What I don’t like is when people make open-end promises that they do not keep. I was told I’d be taken care of to get a second key made and programme What I don’t like is when people make open-end promises that they do not keep. I was told I’d be taken care of to get a second key made and programmed for the $50,000 truck we just purchased. And was originally told I would be taking care of him. Supposedly they still have to pay now. Also, when you need to get in touch with someone after buying a vehicle, good luck… More

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I have had good service with Koons White Marsh Chevrolet. Service appointments are always good, never long wait time. Very friendly, polite staff. Service appointments are always good, never long wait time. Very friendly, polite staff. More

by twomanykids5 Verified Customer Verified Customer

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Good sevice. Professional, helpful, friendly, helpful. Quick with getting back to me and getting car fixed. Professional, helpful, friendly, helpful. Quick with getting back to me and getting car fixed. More

by jdebole Verified Customer Verified Customer

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great Job by Kelvan and all the staff. A pleasure. Will keep you in mind for future puchases and referals. A pleasure. Will keep you in mind for future puchases and referals. More

by gbwbc3d Verified Customer Verified Customer

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Nicholas Guyton was very professional and answered all my questions. My services were performed with ease, thank you. questions. My services were performed with ease, thank you. More

by tiffanybalkaran Verified Customer Verified Customer

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The customer service CAN NOT BE TOUCHED! ! I have been spoiled since my 1st visit! I live near Westminster and I went to another location near my house-NEVER AGAIN! I will just have to take t ! I have been spoiled since my 1st visit! I live near Westminster and I went to another location near my house-NEVER AGAIN! I will just have to take the drive to the other side of the beltway. I don't think I would want to purchase my next vehicle nowhere else. MR. DYSON IS ABSOLUTELY WONDERFUL! More

by msabcooper714 Verified Customer Verified Customer

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Our Sales member was Kelvin, he was AMAZING from beginning to end! We are very happy with the process and purchase, we look forward to working together on our next new vehicle! beginning to end! We are very happy with the process and purchase, we look forward to working together on our next new vehicle! More

by victoria.dubasak.618 Verified Customer Verified Customer

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