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Josh Chaffin
Josh Chaffin | Page 7
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
99 Reviews
Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.
Read moreDealership Experience
7 yrs, 5 mos
Industry Experience
10 yrs, 5 mos
Languages Spoken
English
Spanish
99 Reviews
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99 Reviews of Josh Chaffin
January 16, 2026
Work was done on my car that I did not ask for. While Josh rectified this with a $20 credit on my account for future service, he did so reluctantly. I also presented a coupon for $15 off of my oil While Josh rectified this with a $20 credit on my account for future service, he did so reluctantly. I also presented a coupon for $15 off of my oil change. In spite of that and the adjustment of $20 for the tire rotation, I still paid $61.37. I do not think the coupon was applied. Had it been, my bill would have been more in line with what I have paid in the past. When I asked Josh about this, he said that he just adjusted the cost for parts by $15. I do not believe him, it seems like smoke and mirrors. I would have expected to see a line on my bill for a coupon reduction of $15, not a blind adjustment to parts. I will not deal with him again, but I will return to this dealership for service, as I have been very pleased with them and their work dating back to 2016. I would like someone from Palm Springs Hyundai to examine my bill and explain to me why I am wrong, but I just can't see it when I examine my previous bills for an oil change and filter replacement. More
by nylizva
Verified Customer
January 16, 2026
Josh is great, he kept me informed, and pointed me in the right direction with new tires. right direction with new tires. More
by thomvac
Other Employees Tagged: Andre Bourdaa, Todd Hildre, George Nassar, Gary Haas, Jedadiah Wallbrecht, Eric Garcia, Cindy Rivas, Michael Boatright , Mary Walters
January 16, 2026
I have been a customer here for many years. Throughout much of that time Josh in your service department has been handling my on going scheduled maintenance and services requirements. I cannot Throughout much of that time Josh in your service department has been handling my on going scheduled maintenance and services requirements. I cannot tell you enough how great Josh has been to work with. We should all be so lucky to have staff of his quality in our own organizations. More
by BUZZSTEUSSY
January 15, 2026
Excellent customer service, friendly and knowledgeable technicians, pleasant and clean waiting area. Complimentary bottled water is nice too! technicians, pleasant and clean waiting area. Complimentary bottled water is nice too! More
by GARYJANIKOWSKI
Other Employees Tagged: Eric Garcia, Cindy Rivas
January 15, 2026
Ever since I started coming to Palm Springs Hyundai I been happy with their service. Joshua the service writer was very helpful and returned my car feeling like new! been happy with their service. Joshua the service writer was very helpful and returned my car feeling like new! More
by ggodinez20
January 14, 2026
Good Service and very nice communication by josh and the whole hyundai team and good energy! whole hyundai team and good energy! More
by Anthony22
Other Employees Tagged: Eric Garcia
January 14, 2026
Josh was very professional, attentive, and knowledgeable. The service was done in a timely manner. The remodeled facility was clean with several customer-oriented amenities. The service was done in a timely manner. The remodeled facility was clean with several customer-oriented amenities. More
by SantaFeCalliBlu
January 11, 2026
Great service Josh is the very best always great hot chocolate, and very prompt service chocolate, and very prompt service More
by stevenkirkfierrodolim
Other Employees Tagged: Eric Garcia
January 11, 2026
Always great seeing all the same faces servicing both my Hyundai vehicles. Great job team. Hyundai vehicles. Great job team. More
by sencinas1313
Other Employees Tagged: Eric Garcia, Cindy Rivas
