Dealer Reviews
Cars for Sale
Dealer Log In
Josh Chaffin
Josh Chaffin | Page 3
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
99 Reviews
Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.
Read moreDealership Experience
7 yrs, 5 mos
Industry Experience
10 yrs, 5 mos
Languages Spoken
English
Spanish
99 Reviews
Write a Review
99 Reviews of Josh Chaffin
April 04, 2026
The Service Department is great including George, Service Manager plus Josh and Cindy at the Tech desks. All very competent people who have treated me well and taken excellent care of my vehicle. Manager plus Josh and Cindy at the Tech desks. All very competent people who have treated me well and taken excellent care of my vehicle. More
by JOSEPH.SCARFI
Verified CustomerOther Employees Tagged: George Nassar, Cindy Rivas
April 03, 2026
One of the best. Always going above and beyond to help clients. Clean pleasant atmosphere Always going above and beyond to help clients. Clean pleasant atmosphere More
by RAIALEN
Other Employees Tagged: Eric Garcia, Gabriel Munoz
March 29, 2026
i was there 6 hours waiting for my brakes to be turned. its a new car & the brakes are bad already. they insinuated the problem was where i lived. A 3 mile 4 lane major road incline. Really. I sat there fo its a new car & the brakes are bad already. they insinuated the problem was where i lived. A 3 mile 4 lane major road incline. Really. I sat there for 5 1/2 hours and no one said anything to me. they didn't give me an update, they did ask if I needed anything or what they could do to make my waiting tolerable they simply ignored me until it was time for everyone to go home and they finally delivered my car out front... when I first got the car I complained about the cruise control system I called it a very poor design and I think they are teaching me a lesson now to keep my mouth shut and just drive the car till the lease is up... but breaks that needed to be machine after just a few months of use is a problem... but more than all that I feel they just don't care about the customer. There were a couple of people who at the very end of my ordeal who finally gave me some personal attention and I appreciate that... otherwise very poor poor customer service... sure hope their Mechanic cared more about the car than customer service cared about the customers... More
by RDSBCT
Other Employees Tagged: George Nassar, Cindy Rivas
March 28, 2026
I always get good service disappointed with the new engine. It wasn’t suggested that I changed the antifreeze hoses top and bottom the field within the first 1500 miles of the engine replacement. engine. It wasn’t suggested that I changed the antifreeze hoses top and bottom the field within the first 1500 miles of the engine replacement. More
by NORMANLEE39
Other Employees Tagged: Eric Garcia, Cindy Rivas
March 28, 2026
The service department took very good care of me. Friendly, courteous & kind. I will return for service. Friendly, courteous & kind. I will return for service. More
by FYRMNDN
Other Employees Tagged: Eric Garcia, Cindy Rivas
March 25, 2026
I brought my Tucson in for scheduled Maintannce . Josh was my contact person . I also mentioned to Josh the driver seat needed attention . There appeared to be “bubble” in the leather and depressive Josh was my contact person . I also mentioned to Josh the driver seat needed attention . There appeared to be “bubble” in the leather and depressive in the seat. With his help and George, service manager , a needed repair happened. Thankyou More
by Heeter
Other Employees Tagged: George Nassar
March 23, 2026
This dealership is so professional and extremely knowledgeable in assisting their customers with service. I rate them a 10. knowledgeable in assisting their customers with service. I rate them a 10. More
by BSELBERIS
Other Employees Tagged: Eric Garcia, Cindy Rivas
March 22, 2026
Fine service department very courteous and eager to satisfy. This survey should not make the number of words required to complete satisfy. This survey should not make the number of words required to complete More
by larryprft8
Other Employees Tagged: Jedadiah Wallbrecht
