Josh Chaffin
Josh Chaffin at Hyundai of Palm Springs

Josh Chaffin | Page 3

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
137 Reviews

Born and raised in Fontana, CA, I’ve spent the last 10 years in the automotive industry and the past seven years with Hyundai of Palm Springs. I began my career at Big O Tires and worked my way up to becoming a full flat-rate technician with Hyundai. After a major motorcycle accident limited me physically, I discovered my true passion in becoming a Service Advisor. My background as a technician gives me strong technical insight, allowing me to translate customer concerns into clear direction for our technicians. I take pride in building long-lasting relationships with my clients and creating a service experience where they feel heard, respected, and genuinely cared for. Many customers have shared that my professionalism, empathy, and consistency are why they continue to service their vehicles with us. Outside of work, I bowl professionally with the PBA, with 17 perfect 300 games and four 800 series—a lifelong passion that continues to drive my competitive spirit.

Dealership Experience

7 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

137 Reviews

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137 Reviews of Josh Chaffin

June 19, 2026

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Employee Rating

Service people are polite and knowledgeable. The waiting is very clean and comfortable. I recommend this dealership to others More

by CAROLYNGRUNINGER
Service Price Transparency
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Recommend Dealer
Yes
Jun 20, 2026

Hyundai of Palm Springs responded

It’s great to hear our team was both polite and knowledgeable during your Hyundai service visit. We’re glad the waiting area was clean and comfortable for you. Thank you for recommending us to others.

June 18, 2026

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Hyndai Palm Springs is a location that I trust for sound service and trust their advice.They are here for the long haul. LaQuinta may be closer, but the staff at Palm Springs are great. I trust the. My seri More

by MICHAEL.PATINO.MP
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Recommend Dealer
Yes

Other Employees Tagged: Gary Haas

Jun 18, 2026

Hyundai of Palm Springs responded

It’s great to know you trust us for your Hyundai Sonata service and that Josh offered sound advice. We’re honored to be your go-to choice, even when other locations are closer. Thanks for sharing your experience and for relying on us for years to come.

June 17, 2026

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Friendly staff, very knowledgeable service reps , reliable service. Shuttle service to take you home and pick you up when your car is ready. Great waiting area. It can take 3-4 hours to complete the More

by JEFFGILESPT
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia, Cindy Rivas

Jun 17, 2026

Hyundai of Palm Springs responded

Thank you, Jeff, for your feedback. We're glad to hear you found our staff friendly, knowledgeable, and reliable. It's great to know you enjoyed the convenience of our shuttle service and comfortable waiting area. We appreciate your patience during your visit and your trust in Hyundai of Palm Springs Service. We look forward to serving you again in the future.

June 14, 2026

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Always first class service with Palm Springs Hyundai. They get you in and they get you out. This was a recall matter so they were focused on that. I failed to ask them to top off the washer fluid. But no More

by BRYANKIRZ
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Recommend Dealer
Yes
Jun 15, 2026

Hyundai of Palm Springs responded

Thank you for your kind review! We're delighted to hear you continue to receive first-class service at Hyundai of Palm Springs. Providing efficient, convenient service while taking care of important recall work is always our goal. We appreciate your trust in our team and look forward to serving you again at your next visit.

June 14, 2026

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Great service and attention to detail. Would definitely recommend to friends and family that are in the market for a vehicle More

by gerryguevara
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jun 15, 2026

Hyundai of Palm Springs responded

Thank you for your wonderful review! We're delighted to hear you received great service and attention to detail. Providing an exceptional car-buying experience is our goal, and we're honored that you'd recommend Hyundai of Palm Springs to your friends and family. We appreciate your support and look forward to assisting you again in the future.

June 14, 2026

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We are from out of town and the light came on that we needed service asap. Josh was very communicative and got us in and out of there quickly. He's great to work with. Thanks Josh! More

by bigshoedesign
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Recommend Dealer
Yes
Jun 15, 2026

Hyundai of Palm Springs responded

Thank you for your review! We're glad Josh was able to get you taken care of quickly while you were traveling. Providing timely service, clear communication, and peace of mind is what we strive for at Hyundai of Palm Springs. We'll be sure to share your kind words with Josh. Safe travels, and thank you for choosing us!

June 11, 2026

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The staff were kind and professional, they were able to answer all of my questions. Love the car wash at the end of the service. More

by cproulx0
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Recommend Dealer
Yes
Jun 12, 2026

Hyundai of Palm Springs responded

Thank you for your review. We're glad to hear our team was kind, professional, and able to answer all of your questions. It's great to know you enjoyed the complimentary car wash as well. We appreciate your trust in Hyundai of Palm Springs and look forward to seeing you again for your future service needs.

June 11, 2026

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Excellent. Our service was fast, professional and accurate. Our service advisor was Josh and he did a great job. . More

by Carmen
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Recommend Dealer
Yes
Jun 12, 2026

Hyundai of Palm Springs responded

Thank you for your review, Carmen. We're delighted to hear your service experience was fast, professional, and accurate. Josh will appreciate your kind words and recognition of his efforts. Thank you for choosing Hyundai of Palm Springs, and we look forward to serving you again in the future.

June 11, 2026

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Exemplary service. Always polite, informative and estimates given for repair times are realistic. Love the car wash! More

by BILLDALTON0
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Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jun 12, 2026

Hyundai of Palm Springs responded

Thank you for your kind review. We're thrilled to hear you've consistently received exemplary service from our team. Providing courteous communication, accurate repair timelines, and a seamless service experience is always our goal. We're also glad you enjoy the complimentary car wash. Thank you for choosing Hyundai of Palm Springs, and we look forward to serving you again.

June 08, 2026

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You guys do a fine job. No complaints with the service or the vehicle. Having a "minimum number of words for a review" is ridiculous! More

by rms092047
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Recommend Dealer
Yes
Jun 09, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're glad to hear you've had a positive experience with both your vehicle and our service team. We appreciate your feedback. Thank you for choosing Hyundai of Palm Springs. We look forward to serving you again in the future. Safe driving!

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