Joseph Latores
Joseph Latores at Colonial Cadillac
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Joseph Latores

Cadillac Sales Professional

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Joseph Latores

March 01, 2025

Dealership Rating
Employee Rating

Denise is the BEST! !! She is transparent, communicative and spot on! Denise always explains the service to be performed and cost associated. More

by SUZIE.WINCHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Denise keeps me coming back! ! She is thoughtful, timely, pleasant, knows her customers and she CARES!! More

by SUZIE.WINCHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Colonial Cadillac responded

Hi Suzie! Im glad to hear Denise is your go to in Service! Thanks for your continued loyalty.

October 31, 2023

Dealership Rating
Employee Rating

Unbelievable attention to service, from the first phone call to delivery. This is my second purchase through Colonial and I see no reason to go anywhere else in the future. More

by jim@ekeys4cars.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Steve Sousa , Jennifer Kyminas

September 26, 2023

Dealership Rating
Employee Rating

Excellent service from Joe and Steven! It was my first new car and they were very informative and caring throughout the whole process. More

by Alaina.mcnall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rogers, Steven Lander

September 15, 2023

Dealership Rating
Employee Rating

Please contact Alex Rogers for details. i was very disappointed with my service visit. I plan to follow up with GM. More

by MICHAELGLEAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2023

Colonial Cadillac responded

Michael. Please call me at your convenience. I would like to go over your observation so I can take appropriate action. I apricate your loyalty to our store and assure you this is not typical. I am here today until 5pm and Monday 9-5pm Alex Rogers 781-935-7000

Sep 15, 2023

MICHAELGLEAHY responded

Always had positive experiences until this one…have provided positive reviews as well. Not this time…I went to the dealership yesterday so they could complete the job that they started 2 weeks ago. One of the Client Service Reps entered the service garage area spewing profane language as she went out to the lot. I sense there are internal issues in the service department that need attention.

June 26, 2023

Dealership Rating
Employee Rating

Easy online booking for service and team ready when I arrived to care for vehicle More

by BDCAMP1953
Service Price Transparency
Recommend Dealer
Yes

June 24, 2023

Dealership Rating
Employee Rating

Flawless experience . It was in one door out the next it went very very smoothly More

by pbkelley
Sales Price Transparency
Recommend Dealer
Yes

June 20, 2023

Dealership Rating
Employee Rating

Steve was very pleasant and helpful. He took the time and explained the difference between warranty’s. Nice job. More

by hrosen19
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steven Lander

June 09, 2023

Dealership Rating
Employee Rating

This dealer was very helpful on finding what I was looking for.and I would use them again More

by williamdellorusso18
Recommend Dealer
Yes

April 28, 2023

Dealership Rating
Employee Rating

This is the second vehicle bought from this dealership so the first one went well so I returned to purchase a second vehicle. If the first experience was bad I would not have returned. More

by sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steven Lander

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