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Joseph Hohmann
Joseph Hohmann at Gordie Boucher Ford Lincoln of West Bend
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Joseph Hohmann

Service Dispatcher

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.7
158 Reviews

Dealership Experience

7 yrs, 11 mos

Languages Spoken

English English

4.7

158 Reviews

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158 Reviews of Joseph Hohmann

April 05, 2025

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Employee Rating

The entire staff was extremely helpful when we had car trouble. They immediately jumped into action and made it all right! More

by GINA LUKASZEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Michael Nuernberg, Larry Sabel

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Apr 05, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

March 10, 2025

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Employee Rating

They always do a great job with my vehicles and let me know what is going on each step of the way. More

by Josh D
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Josh, for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

February 21, 2025

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I am very thankful for Tyler the service writer and Joe the service manager they were so wonderful and went above and beyond what anyone would have normally done and exceeded All my expectations I am so gr More

by Dave Anderson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Howey

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Feb 23, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Dave, for sharing about your experience with Joe and Tyler here at Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

January 11, 2025

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This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will More

by huntfinancialplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Barb Sauer, Tyler Howey, Angie Heyse, Ashley Bales, Jacob Wilson, Roy Herbert

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Jan 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

December 10, 2024

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Totally did not live up to my expectations in more ways than none! Poor communication on their part. More

by SMYRHUM.MARSH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Flynn, Tyler Howey

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Dec 13, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Hohmann Service Manager 262-338-3379

November 07, 2024

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Always friendly and professional. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. More

by JEFF.TRUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Barb Sauer, Tyler Howey, Angie Heyse, Ashley Bales, Jacob Wilson

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Nov 11, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

October 17, 2024

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Service department was knowledgeable and efficient. Easy in and out appointment. Customer service was super polite! Highly recommend! More

by Judygeldnich
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Recommend Dealer
Yes

Other Employees Tagged: Angie Heyse , Peaches at check out was super nice as well.

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Oct 18, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Judy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

October 09, 2024

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Great communication from start to finish. Did a great job explaining what was going on. Everyone is very friendly! More

by smbuske
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Recommend Dealer
Yes

Other Employees Tagged: Monica

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Oct 10, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph and our team met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

September 18, 2024

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Efficient. Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar More

by SHAEUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Chris Flynn, Tim Heim, Dave Brooks, Tyler Howey, Jacob Wilson

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Sep 19, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

September 12, 2024

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Employee Rating

I have had a good experience working with this dealership and always trust that they will complete the job the way it should be done. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Angie Heyse

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Sep 12, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review, John. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

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