Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
99 Reviews
4.8

99 Reviews

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99 Reviews of Jacob Wilson

June 01, 2026

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Employee Rating

June 1, 2026 To Whom It May Concern, I am pleased to provide this professional reference for West Bend Ford in recognition of the outstanding service Joe Hohmannn,  Jacob Wilson and Tom Young have consi More

by THIRTY41NORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann , Tom young

Jun 01, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re delighted Joseph and Jacob delivered prompt, reliable service on your Ford F-350. It’s great to know our team helped minimize downtime and kept you informed throughout the process. Thanks for sharing your experience and trusting us with your fleet. Chris Flynn General Sales Manager 262-338-3379

June 01, 2026

Dealership Rating
Employee Rating

June 1, 2026 To Whom It May Concern, I am pleased to provide this professional reference for West Bend Ford in recognition of the outstanding service Joe Hohmannn, Jacob Wilson and Tom Young have consis More

by THIRTY41NORTH
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 01, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate your five-star feedback on the service for your Ford F-350. Jacob and our team strive to complete maintenance on the same day while keeping you informed throughout the process. Thank you for recommending our expertise to others. Chris Flynn General Sales Manager 262-338-3379

June 01, 2026

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Employee Rating

Great service and explanation of services. I was in for an oil change and asked for the exhaust to be looked at. They took it for a test drive to rule out any issues. More

by goetsch4
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Jun 01, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for the 5-star rating. We’re happy Jacob could explain everything during your oil change and verify there were no issues with your Ford Explorer’s exhaust after a test drive. We look forward to helping with your next service. Chris Flynn General Sales Manager 262-338-3379

May 31, 2026

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Employee Rating

Everyone was very friendly and helpful. I appreciated the xxu texts when I wasn't able to answer phone calls. Very timely turnaround. More

by Kathleen.bauer
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

May 31, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Delighted our team could provide friendly support and keep you updated via text when calls weren’t possible. We’re glad your Ford Transit-350 had a quick turnaround. Thank you for trusting us with your service needs. Chris Flynn General Sales Manager 262-338-3379

May 29, 2026

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Employee Rating

I brought my Bronco in because of a recall notice. Jacob met me when I arrived. He was knowledgeable and interested in the aftermarket modifications that I had done. More

by DWELWING
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

May 29, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for trusting us with your Ford Bronco’s recall service and letting Jacob learn about your aftermarket upgrades. He’s pleased to have assisted and ensured everything was addressed. We appreciate your feedback and look forward to serving you again. Chris Flynn General Sales Manager 262-338-3379

May 28, 2026

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Employee Rating

Service writer was polite, helpful and informative. We were notified when truck was done and able to retrieve it the same day More

by I5683capta
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

May 28, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to hear Jacob provided polite, helpful, and informative service. We’re pleased our notification and same-day pickup for your Ford F-150 made the process convenient. Thank you! Chris Flynn General Sales Manager 262-338-3379

May 21, 2026

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Employee Rating

The dealership is very professional. Jacob is very knowledgeable and explains things in a way that someone without a lot of car knowledge can understand. More

by Tessar98
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

May 22, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re pleased you found our service professional during your Ford EcoSport visit. Jacob will be happy to hear his explanations provided clarity. We look forward to helping you with any future Ford needs. Chris Flynn General Sales Manager 262-338-3379

May 18, 2026

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Employee Rating

Fast friendly service. Comfortable place to wait and fun to look at new cars. Always helpful if you have questions. More

by Laurie J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We’re pleased to hear you found our service fast and friendly and enjoyed the comfortable waiting area. It’s great that browsing the latest Ford models added some fun while we worked on your Bronco Sport. Let us know whenever you have questions. Chris Flynn General Sales Manager 262-338-3379

May 18, 2026

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Employee Rating

Professional, quick service, and helpful They are professional , yeah , quick service and very helpful , picking up the vehicle More

by Mvangroll
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

May 18, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you highlighting our team’s professional and swift service for your Ford Transit-350. Jacob is glad to have been helpful during your vehicle pickup. We look forward to serving you again. Chris Flynn General Sales Manager 262-338-3379

May 14, 2026

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Employee Rating

Easy to work with. This is my second truck I bought from them!! I would recommend them to all. More

by MCHERN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s fantastic to see you chose us again for your Ford truck. We’re glad the process was straightforward and appreciate you recommending us to others. Jacob and our team look forward to assisting you on your next visit. Chris Flynn General Sales Manager 262-338-3379

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