Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
4.8
84 Reviews
4.8

84 Reviews

Write a Review

84 Reviews of Jacob Wilson

April 30, 2026

Dealership Rating
Employee Rating

Went good, worked out fine with Jacob. He was very informative. also, your finance person was very helpful also, More

by MKRUEPKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 30, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Hello, thank you for the five-star rating. We’re glad Jacob and our finance team provided helpful information during your Ford F-250 service. Enjoy your Ford F-250 and let us know if we can assist you again. Chris Flynn General Sales Manager 262-338-3379

April 30, 2026

Dealership Rating
Employee Rating

I would like to start by saying they got me scheduled quickly for a simple oil change, tire rotation and transmission fluid change. Service went pretty fast too! Where I have to knock it is I noticed the More

by muster.puniest-6d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Roy Hebert, Monica Dewey

Report | Print

April 27, 2026

Dealership Rating
Employee Rating

No surprises Work was done in a timely manner. All of my questions were answered. More

by dbodoh
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Report | Print
Apr 27, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your positive experience. Jacob and our team are pleased the Ford Mustang service was completed promptly and that all your questions were answered. We look forward to assisting you again. Joe Hohmann Service Manager 262-338-3379

April 27, 2026

Dealership Rating
Employee Rating

The dealer was able to repair my truck and provide a loaner vehicle during that period and Jacob was very helpful and efficient. More

by Neil25
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Report | Print
Apr 27, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you sharing your experience. It’s great we could repair your Ford and arrange a courtesy vehicle while it was in the shop. Jacob’s efficient assistance made a real difference. Joe Hohmann Service Manager 262-338-3379

April 18, 2026

Dealership Rating
Employee Rating

Dealership did great work and had my vehicle back to me in a timely manner More

by DANIELLEHAYES99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja , Nick (in sales) was great!

Report | Print
Apr 18, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the 5-star rating and for noting our timely service on your Ford Bronco. Our technicians are glad to have returned it promptly after completing the necessary work. Joe Hohmann Service Manager 262-338-3379

April 08, 2026

Dealership Rating
Employee Rating

I came in for a recall, and he called me to tell me that something else should be done to my car which was needed so he had great communication and excellent service was there More

by Dcw1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 08, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing your experience. We’re glad our team reached out with clear guidance on the additional work and kept you informed throughout the recall process. It’s rewarding to know our communication and service met your expectations on your Ford Escape. Joe Hohmann Service Manager 262-338-3379

April 03, 2026

Dealership Rating
Employee Rating

Very welcoming and helpful staff. Took very good care of my vehicle. Highly recommend the service team. More

by Elm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Roy Hebert, Monica Dewey , Joshua is the one that helped me out! great service

Report | Print
Apr 03, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for recommending our service team. We’re happy they welcomed you and took great care of your BMW 330, and we look forward to assisting you again. Joe Hohmann Service Manager 262-338-3379

March 28, 2026

Dealership Rating
Employee Rating

Very good,very professional and all customer oriented. Great job, awesome timing I would recommend the service department. More

by DBEANRR
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Report | Print
Mar 29, 2026

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

March 26, 2026

Dealership Rating
Employee Rating

Fast quality service. They know what they are doing. Best experience at a dealership so far More

by bahesse1313
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Report | Print
Mar 26, 2026

Gordie Boucher Ford Lincoln of West Bend responded

We appreciate you highlighting the fast, quality service on your Ford F-150. It’s rewarding to know our technicians, led by Jacob, were able to make it such a positive experience. We look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

March 25, 2026

Dealership Rating
Employee Rating

Everyone is very friendly, helpful and easy to work with! I enjoy receiving services here! More

by Alquevy
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Report | Print
Mar 25, 2026

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to hear our team was friendly and made servicing your Ford Explorer easy. Thank you for the kind feedback, and we look forward to assisting you again. Joe Hohmann Service Manager 262-338-3379

1
2
...
9

Dealership Inventory (326 Vehicles)

new 2026 Ford Transit-350 car, priced at $55,193
2026 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
$55,193
View Details
new 2026 Ford Maverick car, priced at $39,168
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
$39,168
View Details
new 2026 Ford Explorer car, priced at $47,742
2026 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
$47,742
View Details
new 2026 Ford Transit-250 car, priced at $49,561
2026 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive
$49,561
View Details
new 2025 Ford Ranger car, priced at $37,349
2025 Ford Ranger
new
Gray exterior
Automatic
Four-wheel Drive
$37,349
View Details
used 2020 Nissan Titan car, priced at $24,895
2020 Nissan Titan
used
Red Alert exterior
Automatic
Four-wheel Drive
$24,895
View Details
View All Inventory