Joseph Hohmann
Joseph Hohmann at Gordie Boucher Ford Lincoln of West Bend

Joseph Hohmann | Page 17

Service Dispatcher

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
4.8
174 Reviews

Dealership Experience

9 yrs, 1 mo

Languages Spoken

English English

4.8

174 Reviews

Write a Review

174 Reviews of Joseph Hohmann

February 06, 2021

Dealership Rating
Employee Rating

The appointment was made on-line through Ford Pass APP. Everything was easy, fast, and completed to expectations! Safety protocols were followed and observed by staff. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neal Crass

Mar 29, 2021

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the review, Mary!

January 10, 2021

Dealership Rating
Employee Rating

I was more than pleased with my visit last Thursday for a oil change. My last visit in July of 2019 made me question if I would ever return. But after speaking to Joe, the service department manager, I d More

by NKATCHEVER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Braun, Neal Crass

Jan 13, 2021

Gordie Boucher Ford Lincoln of West Bend responded

Nadine - we appreciate your review and recommendation!

November 24, 2020

Dealership Rating
Employee Rating

Received a great deal during their tire sale, easy to schedule the appointment and the work was performed in a timely manner. I will definitely be back! More

by Kim D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Braun, Kim Gonzales

Nov 25, 2020

Gordie Boucher Ford Lincoln of West Bend responded

We look forward to seeing you in the future, Kim!

October 17, 2020

Dealership Rating
Employee Rating

way overpriced service,the tire I had fixed 1 small brad nail. 41 dollars to fix could have gotten fixed for 20 dollars just about any service shop in WEST BEND. More

by waynermichaels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Michaels - thank you for your feedback. Please reach out to our Service Manager, Ken Braun, at 262-338-3379 if you would like to discuss your recent service or the pricing further.

October 09, 2020

Dealership Rating
Employee Rating

Had a brake light go out and needed a quick appointment. Got in early the next day and was on my way in 45 minutes. Thank you Boucher Service Team! More

by jonkasirek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing, Jon!

August 19, 2020

Dealership Rating
Employee Rating

More than happy from management on down to customer service. Everyone was friendly and greeted me appropriately. They kept their promise and had me out within 30 minutes. Thank you More

by STEPHENSOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Braun, Neal Crass, Kim Gonzales, Barb Sauer

Aug 20, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind review! It was our pleasure!

July 02, 2020

Dealership Rating
Employee Rating

Disappointing to see no respect or care for customers or employees. No masks or social distancing or sanitizing going on anywhere. Staff right up in my face with no masks on and customer lounge with no sani More

by CMEIER1022
Recommend Dealer
No

Other Employees Tagged: Ken Braun, Neal Crass, Kim Gonzales, Angie Heyse, Barb Sauer

Aug 03, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your feedback. We understand your concern and would like to address it directly. Taking into consideration the feedback we've received from you and other customers recently, our management team decided to enact a mandate that all employees must wear masks until further notice. While we have since March made many changes to our procedures directed at keeping everyone as safe as possible, we now believe the mask mandate is absolutely the right thing to do. Your feedback is important to assist us in better understanding of what is important to our customers. We, as an organization, welcome outside feedback as a way to improve our customers' experience. If you have any further questions or concerns, please don't hesitate to contact our General manager, Chris Flynn, at 262-338-3379. We truly hope to see you again soon.

April 23, 2020

Dealership Rating
Employee Rating

Kim Gonzales is awesome. I am very thankful for her. The service team that worked on my brakes did a wonderful job and very timely. More

by DEANNALB
Recommend Dealer
Yes

Other Employees Tagged: Eugene Sanchez , Ken Braun, Kim Gonzales, Barb Sauer

May 04, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Deanna, thanks for the review! We are glad our Service Team successfully worked on your vehicle's brakes! Please let us know if there is anything else we can do for you!

April 10, 2020

Dealership Rating
Employee Rating

As always, good service, friendly staff and clean areas to wait in. I felt there were enough small areas that people could be in during this covid time that made you feel like you weren’t too close to othe More

by LWOODS477
Recommend Dealer
Yes

Other Employees Tagged: Neal Crass, Kim Gonzales, Angie Heyse

Apr 13, 2020

Gordie Boucher Ford Lincoln of West Bend responded

We are glad you felt comfortable and safe at our dealership! Thanks for sharing!

April 06, 2020

Dealership Rating
Employee Rating

The works Intake was great, very aware of the CV19 implications and updated their process accordingly (sanitizing, etc...). service was completed quickly and p More

by JACOBNETT04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neal Crass, Kim Gonzales, Angie Heyse

Apr 13, 2020

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for sharing! We love to hear you had a comfortable and safe visit with us!

...
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