Monica Dewey

We have always been pleased with having our vehicles serviced here. This time we felt the communication and timeliness was not good. It took almost a week to get our vehicle back, and after we were told serviced here. This time we felt the communication and timeliness was not good. It took almost a week to get our vehicle back, and after we were told they needed a second day it did not start being looked at until 300 on the Friday of a holiday weekend. It was needed for further diagnosis on the following Tuesday and then Wednesday before figuring out the problem. Often we were calling instead of being more informed via text or receiving a call on the status. The communication was better once the problem was diagnosed. We will continue to use Gordie Boucher, but this time was not a great experience. More

by tony3535 Verified Customer Verified Customer

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I love the politeness and courtesy the staff offer of that morning for my oil change that morning for my oil change More

by Keys Verified Customer Verified Customer

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Made an appointment for the works package everything went fine Made an appointment for the works package had no issues got in and out quick fine Made an appointment for the works package had no issues got in and out quick More

by RECORDBROOKIE Verified Customer Verified Customer

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My service advisor took care of meeting my Vehicles needs and scheduling. She was very pleasant as well. and scheduling. She was very pleasant as well. More

by Rjsonnentag Verified Customer Verified Customer

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Very, very good to me They always take care of me there they do very good work thank you they do very good work thank you More

by DAVEMAYER35 Verified Customer Verified Customer

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Job was done well and in a timely manner. The car wash is a much appreciated perk. The car wash is a much appreciated perk. More

by KWIGGYMAN Verified Customer Verified Customer

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Very friendly and courteous. Helpful. Great communication. Loved having the loaner car service available. Punctual. Helpful. Great communication. Loved having the loaner car service available. Punctual. More

by ANN.STOLPE06 Verified Customer Verified Customer

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Monica knows how to communicate with customers to find out what's the problem with our vehicle. She puts a smile on my face every time we meet. out what's the problem with our vehicle. She puts a smile on my face every time we meet. More

by badboyuare Verified Customer Verified Customer

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Timely and 200% done right Found my problem great and no hassles or concerns or unnecessary issues hassles or concerns or unnecessary issues More

by JON.CAVES Verified Customer Verified Customer

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I would like to start by saying they got me scheduled quickly for a simple oil change, tire rotation and transmission fluid change. Service went pretty fast too! Where I have to knock it is I noticed the quickly for a simple oil change, tire rotation and transmission fluid change. Service went pretty fast too! Where I have to knock it is I noticed the paint on the rims around the lugs has been chipped and I can see some rubbing on the rims where the socket rubbed. More

by muster.puniest-6d Verified Customer Verified Customer

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