Jorge Garcia

Costco buying process was quick and easy. The dealership had many options in stock. However, they promised free maintenance, but after I called them for 7500 mile maintenance, they claimed th The dealership had many options in stock. However, they promised free maintenance, but after I called them for 7500 mile maintenance, they claimed that the free service is only available if the maintenance light is on. That is against what the maintenance manual says. It seems like poor customer service after the sale. More

by james_lin_zhang Verified Customer Verified Customer

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The service is always fast and efficient, the communication they have had with me is informative, since I have no knowledge of vehicles. communication they have had with me is informative, since I have no knowledge of vehicles. More

by Diana_Milena_86 Verified Customer Verified Customer

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Kay was very friendly and provided excellent customer service for my recent service appointment on my Honda Passport. service for my recent service appointment on my Honda Passport. More

by Mrichfam Verified Customer Verified Customer

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Excellent customer service. Always kind and very responsive and organized. 100% recommended to everyone. Thank you. Always kind and very responsive and organized. 100% recommended to everyone. Thank you. More

by Angel Verified Customer Verified Customer

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I am not satisfied at all about what happened in norm reeves Honda, I paid $10k for down payment for used car but the staff didn’t register it as a down payment, later I found that the huge amount go to reeves Honda, I paid $10k for down payment for used car but the staff didn’t register it as a down payment, later I found that the huge amount go to insurance and warranty and other things not needed at all ! When I asked for return my money back to me and get your car; they refused. When I asked for cancellation for unnecessary payments they refused some of it !!! They exploited me. Also the financial manager she treated us badly. I can’t imagine that. I believe that if I ask for help; they should help me, unfortunately they don’t. Unbelievable!! How terribleness they were ! More

by Jumashamieh Verified Customer Verified Customer

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Zack Frausto, whom I communicated with regarding service on my Pilot, had time to answer my questions and gave personal attention to my concerns. on my Pilot, had time to answer my questions and gave personal attention to my concerns. More

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My first time buying a car and I was really nervous but Sham made the whole experience so easy and less stressful, I'm absolutely obsessed with my new car! Sham made the whole experience so easy and less stressful, I'm absolutely obsessed with my new car! More

by katiemae2 Verified Customer Verified Customer

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Everyone at this dealership is so friendly and helpful. I really feel like they listen and do their best to get you a car you’ll love! My car salesman Dan was amazing at helping me find a car! I really feel like they listen and do their best to get you a car you’ll love! My car salesman Dan was amazing at helping me find a car! More

by valerie_hoch Verified Customer Verified Customer

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The whole NR team rocks - expectations were met and then some - thank ya'll again and will be in touch when we are in the market for another one! some - thank ya'll again and will be in touch when we are in the market for another one! More

by satusrich Verified Customer Verified Customer

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I highly recommend. It's a nice place and customer service is great. Big thanks to Jasmine she was super helpful and kind. It's a nice place and customer service is great. Big thanks to Jasmine she was super helpful and kind. More

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