John Sandiford

Sullivan Cadillac responded

Thank you for taking the time to share your feedback. We understand how important it is for customers to have full confidence in their vehicle’s condition and value. At Sullivan Cadillac, we value hearing from our customers as it allows us to continually improve how we present and review vehicle details before a sale. If you’d like to talk more about your concerns, please feel free to reach out to us directly. Your insights are valuable as we strive to enhance our service. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your wonderful review, Mark! We are thrilled to hear about your positive experience with our service department at Sullivan Cadillac. It's great to know that our team, especially John, provided you with excellent customer service and kept you informed throughout your repair process. We're glad to have been able to assist you with your warranty repairs and oil change. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your kind words! We're happy to hear that John has been taking great care of your Cadillac XT5 and that you're pleased with your experience at Sullivan Cadillac. We appreciate your support and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for sharing your thoughts. It’s important to us that every concern is fully resolved and customers feel confident in their vehicle’s performance. At Sullivan Cadillac, your feedback helps us continue improving how we communicate repair options and long-term solutions. Please don’t hesitate to contact us if you’d like to talk about your experience further. Your trust matters to us. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your kind words, Allan! We appreciate your feedback about our service department and are glad to hear that John was able to assist you professionally and efficiently. It’s wonderful to know that your experience at Sullivan Cadillac met your expectations. We look forward to seeing you again for your future needs! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your wonderful review! We at Sullivan Cadillac are thrilled to hear that you had a great experience with our team. It's fantastic to know you appreciated our service, cleanliness, and the refreshments. We strive to keep our customers informed and comfortable. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for sharing your experience. We understand your concerns regarding the repair charges following your recent service visit. At Sullivan Cadillac, we aim to maintain transparent communication and address customer concerns promptly. If you’d like to review this situation further, please contact us directly so we can ensure your visit is properly evaluated. Your feedback is valuable to us. Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your feedback, Franklin! We're glad to hear that you had a positive experience getting your car fixed on the same day. At Sullivan Cadillac, we strive to provide timely service to our customers. We appreciate your support and hope to assist you again in the future! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your wonderful review! We're glad to hear that you had a good experience with us at Sullivan Cadillac and appreciated the professionalism and thorough explanations. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

Sullivan Cadillac responded

Thank you for your fantastic review! We’re delighted to hear that your experience at Sullivan Cadillac was excellent and that you appreciated the service provided. We take great pride in offering our customers a complimentary car wash with every visit. We look forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team