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John Kraiza
139 Reviews
John has been selling cars at Glen Motors for 29 years and has been selling in Bergen county well over 30 years. John is available by phone at anytime, please don't hesitate to call on him. John is a true pro.
Read moreDealership Experience
31 yrs, 7 mos
139 Reviews of John Kraiza
September 18, 2023
Loyal customer for over 30 years. Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, Apparently, the Sales Manager is more concerned about selling a car than addressing customer loyalty. His apparent indifference to a key fob issue, which we resolved directly through corporate, was something he couldn't or wouldn't do for us. Shame on him. More
by RFELTON801
Verified CustomerOther Employees Tagged: Bob Baran, Jason Forkins, Freddy Padilla , Neil Dimaso, Joe Croce, Service Mgr. 5 stars
August 25, 2023
The issue with water collecting in my rear driver side door was quickly resolved. The work being done free of charge was a very pleasant surprise. I'll definitely be back in the future. Thank you. door was quickly resolved. The work being done free of charge was a very pleasant surprise. I'll definitely be back in the future. Thank you. More
by jslivinsky
Other Employees Tagged: Joe Esposito, Jason Forkins, Bruce Rosales, Genaro Rosario, Paul Cimillo, William Hughes, Freddy Padilla , Kelsey Cimillo, Juan Cordon
August 16, 2023
Some experiences were good, others have been frustrating. It's been 2 weeks and I am still waiting for my second key and a replacement bumper. I have made 3 trips in to the dealership and still have not be It's been 2 weeks and I am still waiting for my second key and a replacement bumper. I have made 3 trips in to the dealership and still have not been able to get the key. I would think some arrangements could be made to have it available even if the used car manager is out a lot. Or someone should be calling me to let me know when the person who has it is in the office. Hard to believe he hasn't been there in 2 whole weeks. I don't feel I got a good deal on the vehicle, but that is largely on me for not doing a better job negotiating. Also was very disappointed in the finance rate, I went in to get the 5.49% advertised, but then they offered me a used vehicle and the rate from Toyota skyrocketed in spite of my excellent credit rating... Was there a better rate out there? I don't know, I should have waited until I could shop around, so again, that is on me. Overall, the dealership hasn't done anything wrong, I am just frustrated at having to chase after details like the key and the bumper. I am hoping to have positive experiences with the service department, but can't speak to that yet. More
by BLUEDOG725
Other Employees Tagged: Michael Finn, Darluis Cruz
August 16, 2023
If it wasn’t for Neil, I would not have bought may car there. He saved me from walking away after waiting to test drive the Toyota Crown for 2 months. there. He saved me from walking away after waiting to test drive the Toyota Crown for 2 months. More
by gaviganw
Other Employees Tagged: Darluis Cruz , Neil Dimaso, The gentleman that sits to the left of Neil if you are facing his desk. He was able to get my phone app to work.
July 10, 2023
Awesome place to do business! Will recommend all friends and family! Very knowledgeable and patient Will recommend all friends and family! Very knowledgeable and patient More
by Javi
Other Employees Tagged: Michael Finn, Bob Baran, Joe Esposito, Bruce Rosales, Genaro Rosario , Javier Flores
June 07, 2023
The dealership was clean it was neat and the work was done very timely. Jay did a fabulous job explaining everything to me. done very timely. Jay did a fabulous job explaining everything to me. More
by DMUTCHK
Other Employees Tagged: Bob Baran, Freddy Padilla
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