John Kraiza | Page 14

The Worst Go any where but here... took 3 hrs to process the paper work. When it was finally done was told to find my sales person so he could put the temporary Go any where but here... took 3 hrs to process the paper work. When it was finally done was told to find my sales person so he could put the temporary plates on. Sales person was no where to be found. Put the temporary plates on myself and left. This dealership is disorganized and only pleasant while making the sale... after that, be prepared to sit and wait. Can't speak to the service but the sales personnel are not professional. More

Report | Print

Best dealership experience ever!! I've leased for second time from them. John Kraiza was our sales rep and he is really great at what he's doing. Pros: No unrealistic numbers, no empt I've leased for second time from them. John Kraiza was our sales rep and he is really great at what he's doing. Pros: No unrealistic numbers, no empty talks.. He got me the best deal within 15-20 minutes.. I think transparency is key to their success.. Cons: Paperwork took a bit longer than I expected because they were understaffed that day but that's totally fine. More

Report | Print

Very rude and errogant Used Certified Dealer Manager I just recently went Glen Toyota on Maple street there to shop used certified vehicle. Marcus salesman helped me to find the car and gave spec .. and I just recently went Glen Toyota on Maple street there to shop used certified vehicle. Marcus salesman helped me to find the car and gave spec .. and I did not have a test drive just look and fill. When I saw interest floor manager come and forced or mobbed me to buy a car taking my Ccard and sing on paper When I refuse to sign before test Drive he said "Get out now" .. very insane person. DONT GO HERE..VERY RUDE .. they are just mobbing and forcing people to buy it. More

Report | Print

very good very pleased with the sales person's customer service towards us and they were very willing to answer all our questions and were courteous and polite very pleased with the sales person's customer service towards us and they were very willing to answer all our questions and were courteous and polite More

Report | Print

I'll be back This past week I went to Glen Toyota to begin research on a new car. What I was pleasantly surprised to find was a curtious & knowledgeable salesman This past week I went to Glen Toyota to begin research on a new car. What I was pleasantly surprised to find was a curtious & knowledgeable salesman ( John Kraiza) able to answer all my questions. While I didn't buy a car this trip I'll be going back to see John when I am ready to buy a car. More

Report | Print

New Car sales I wanted to buy a new Toyota and was having trouble getting a good price. The dealer I went to wouldn't give me the right time of day. Because I was s I wanted to buy a new Toyota and was having trouble getting a good price. The dealer I went to wouldn't give me the right time of day. Because I was shopping for the car I wanted in stock at the price I wanted to pay. A friend told me to go to Glen Toyota. They are good people and ask for a salesman name John. He older then the young guy you see at most dealers and will take his time with you. So I want there and ask for John. He was busy and I waited for him. He cam over and said It will be about 15 minutes and I will be with you. I watch him take care of a person that was picking up his car. What a professional guy. No crap just down to business. When It was my turn he answer all my question. I about the car I wanted and had it in stock. We went for a test ride and came back and finish the deal. I drove home with my new Camry SE 2014.5 and couldn't be happier. The dealer and the sales staff saw on the ball. every thing went smooth like I would expect. Don't judge the book by it cover. The dealer show room is old but the staff is up to date. More

Report | Print

My first new car! I had a great experience at glen Toyota. This is my first new car and they were so helpful and explained everything to me. John showed me everything o I had a great experience at glen Toyota. This is my first new car and they were so helpful and explained everything to me. John showed me everything on the car and Brandon did it a second time there was so much to learn. No pressure at all! The finance guy Mike also showed me different products Toyota offers and I bought an extended warrenty because I am planning on keeping my new car for a while and the warrenty was a good value. I would recommend Glen Toyota. More

Report | Print

Had a great experience at Glen Toyota. Bought a pre owned 2009 camry, came with a fantastic warranty. The price was right, and the value I get made this perfect. I just wanted others to know how good owned 2009 camry, came with a fantastic warranty. The price was right, and the value I get made this perfect. I just wanted others to know how good the staff at Glenn is, and how easy they make it to leave with the car you will love. Thanks so much! More

Report | Print

I recently leased my second car with Glen Toyota. I shopped around a lot to other manufacturers and other Toyota dealers and Glen Toyota once again came out with the best price with no 'surprises' when shopped around a lot to other manufacturers and other Toyota dealers and Glen Toyota once again came out with the best price with no 'surprises' when you get to the dealer or to the finance manager. I used their chat option from their website and we were able to work out all the numbers online. The staff was very courteous and friendly. All in all, it took a little over 2 hours to walk in with my old Camry and drive home in my new 2011. I would gladly recommend them to anyone looking for a new or used Toyota! More

Report | Print