John Holliday
John Holliday at Heritage Toyota Owings Mills

John Holliday | Page 8

General Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

Contact Me
4.9
87 Reviews
4.9

87 Reviews

Write a Review

87 Reviews of John Holliday

October 04, 2025

Dealership Rating
Employee Rating

April was amazing! I was at another dealership who did not have the variety that I needed. April convinced me to come to her dealership and we eventually found exactly More

by Special Experience with April
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2025

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2025

Dealership Rating
Employee Rating

I hated the process, but April was fantastic and very accommodating and patient with me, as I was exhausted by the amount of time it took to buy a car. I would 100 % recommend her! More

by Patient in Baltimore
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Oct 07, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your support. We're happy April could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

September 29, 2025

Dealership Rating
Employee Rating

Aydan is an absolute champion, he was exceptionally professional, knowledgeable, and courteous. He made the experience of buying a new car smooth and stress free. More

by epoch42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Hodge, Aydan Brown

Oct 02, 2025

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2025

Dealership Rating
Employee Rating

Thanks to April and John, a not so fun activity turned into a positive experience! We love our new car ♥️ More

by Sharon
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Sep 28, 2025

Heritage Toyota Owings Mills responded

Hi Sharon, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 27, 2025

Heritage Toyota Owings Mills responded

Thank you for your business and the awesome review!

September 26, 2025

Dealership Rating
Employee Rating

They were amazing and so kind to me and my daughter. Would buy from them again More

by Emily Baez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Lafferty, Erika Hodge, Dave Bambino, Mark Fuller, Evander Tross, Phaeng Taweepuntsant , Dmitry Chekhlatyy, Larry Patterson II, Jennifer Romero, Hassan Fuller,

Sep 28, 2025

Heritage Toyota Owings Mills responded

Hi Emily, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2025

Dealership Rating
Employee Rating

Had a very pleasant (and even better - fast! ) transaction. Got a highlander and we are very pleased with it so far. Third row is a great feature! More

by C Moyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aydan Brown

Sep 28, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 26, 2025

Dealership Rating
Employee Rating

Good service and less pressure to sell. More transparent pricing, courteous and friendly staff. Good website also More

by Rajesh Gulati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Do

Sep 27, 2025

Heritage Toyota Owings Mills responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 25, 2025

Dealership Rating
Employee Rating

Amazing experience buying our new Toyota Sienna! Joey, our sales associate, and John, the general manager, were super great to work with and gave me a great deal on the car. 100% recommended! More

by elopezpassapera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng, Alexa Talavera

Sep 27, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 22, 2025

Dealership Rating
Employee Rating

April Crometry is awesome. She is friendly, professional and easy to deal with. Highly recommend her. More

by Hechozeme1
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Sep 23, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

September 11, 2025

Dealership Rating
Employee Rating

If I could give 0 stars, I would. My wife asked for an out the door price on a 2025 Sienna XLE and we received about a thousand calls an emails with everything BUT the one thing we wa More

by Disappointed
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Tyler Fleytman , Dmitry Chekhlatyy

Sep 18, 2025

Heritage Toyota Owings Mills responded

Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please contact our General Manager, John Holliday at jholliday@mileone.com or 410.753.8917 so we can discuss the details of your visit, in hopes of restoring your confidence back in our dealership.

Sep 18, 2025

Heritage Toyota Owings Mills responded

Dear Disappointed, My name is John Holliday and I am the General Manager at Heritage Toyota of Owings Mills. I was extremely taken back when I received your 1-star review and, more importantly, that we did not give a customer the information they requested/answer their questions. Our store prides ourselves in being very transparent and aggressive on pricing. Giving an aggressive price in our market is almost a badge of honor and a sure fire way to start the process of showing a customer that we want to earn your business. I wish I had more information and was able to call you directly to discuss/apologize, and would welcome a call at any time. My number directly is 443-610-7100. Congratulations on your new Sienna, and please contact me directly if I can ever help you in the future. Sincerely, John Holliday General Manager Heritage Toyota of Owings Mills jholliday@mileone.com

...
8

Dealership Inventory (258 Vehicles)

new 2026 Toyota Camry car, priced at $38,544
2026 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $33,314
2026 Toyota Camry
new
Underground exterior
Automatic
Front-wheel Drive
used 2025 Lexus TX 350 car, priced at $57,444
2025 Lexus TX 350
used
Nightfall Mica exterior
Automatic
All-wheel Drive
used 2024 Toyota Corolla Cross car, priced at $28,177
2024 Toyota Corolla Cross
used
Barcelona Red Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Camry car, priced at $34,088
2026 Toyota Camry
new
Ice exterior
Automatic
Front-wheel Drive
new 2026 Toyota Corolla car, priced at $24,629
2026 Toyota Corolla
new
Classic Silver Metallic exterior
Automatic
Front-wheel Drive