Alexa Talavera
Alexa Talavera at Heritage Toyota Owings Mills

Alexa Talavera

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.8
36 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

36 Reviews

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36 Reviews of Alexa Talavera

May 01, 2026

Dealership Rating
Employee Rating

Great guys ! Expecially Williams always make the customers smile at the end of the process. More

by Banky
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Holliday, William Butler

April 29, 2026

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It was truly a great experience. I watched William and the team go through great lengths to make the deal for me. I have never before seen such enthusiasm and energy as they did all More

by sholley_2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Holliday, William Butler

May 01, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

April 11, 2026

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We started with Frank and ended up with Will - both provided wonderful service and we couldn’t be happier with our new car. We look forward to purchasing more vehicles from Heritage in the future. More

by carlym
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Holliday, William Butler , Frank Newman

Apr 13, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2026

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Employee Rating

I had a wonderful experience with my sales lady April Cromety Moore. She was friendly, efficient and even delivered my car to my home. I am super impressed with April and I highly recommend her! More

by jgfolkemer
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 13, 2026

Heritage Toyota Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 01, 2026

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Grace is a great salesman. She will do her best to help you find the best deal! I highly recommend her as your salesperson. More

by Puranjan
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Walter McDonald, Grace Green

Apr 05, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 30, 2026

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April is Great! Super helpful for first time buyers! Alexa too they are amazing together More

by rr82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Apr 04, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

March 16, 2026

Dealership Rating
Employee Rating

I had a great experience with April. She helped me get a new vehicle as a first time buyer and I really appreciate how patient she was with me. Love this dealership and I recommend April More

by stinsonryan63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Heritage Toyota Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2026

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Employee Rating

William was truly a blessing, he was patient, kind, on time, professional and provided me with all assistance I needed. I will definitely ONLY visit to by with him again! More

by Milaun20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Feb 19, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2026

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Employee Rating

The dealership was very welcoming as soon as I walked in. Was greeted by Phaeng the second we walked in. More

by alexisanaiah
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phaeng Taweepuntsant

Feb 02, 2026

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2026

Dealership Rating
Employee Rating

Will was super helpful and didn’t try to push me into any vehicle, he was more interested in what I liked and what I could afford. The truck I wanted wasn’t on this particular lot and Will went out of his wa More

by Mayhew.jr28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler, Walter McDonald , Dmitry Chekhlatyy, Will Singley

Jan 21, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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