Phaeng Taweepuntsant

This was my 4th time at this dealership, and this experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tie experience truly stood out. Everything felt seamless, professional, and well handled from beginning to end. The level of customer service was top tier, and I never felt rushed or pressured. Phaeng was exceptional—very patient, attentive, and made sure I was comfortable and confident in my decision. This is the kind of experience that keeps you coming back. More

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Phaeng was wonderful. She was very patient in answering all my questions and working with me to get me the car I wanted. She was very patient in answering all my questions and working with me to get me the car I wanted. More

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Great experience, they found us the car we wanted. Phaeng is knowledgeable and helpful. Excellent communication. Phaeng is knowledgeable and helpful. Excellent communication. More

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Great Sevices at Toyota Owings Mills with Phaeng, she did a great job when finding my car, a great job when finding my car, More

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Excellent customer service! Phaeng was very helpful throughout the process and helped us get the exavt car we wanted in minimum time. Phaeng was very helpful throughout the process and helped us get the exavt car we wanted in minimum time. More

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Pheng is very sweet and helpful! The process was also very quick, ZERO STRESS. Dealership experience overall Great! The process was also very quick, ZERO STRESS. Dealership experience overall Great! More

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Phaeng was very helpful and walked us through a variety of options across brands and models of options across brands and models More

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Phaeng is the best! She made sure I got my 2026 Rav 4 was so helpful and kept up with communication! Quick and easiest car buying process I’ve ever had! She made sure I got my 2026 Rav 4 was so helpful and kept up with communication! Quick and easiest car buying process I’ve ever had! More

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Phaeng was such a pleasure to work with. She sent a video showing every detail of the car I wanted so I didn’t have any questions about that. The team also sent me an out the door quote unpr She sent a video showing every detail of the car I wanted so I didn’t have any questions about that. The team also sent me an out the door quote unprompted before I had even scheduled my appointment which made the process much easier. We did most of the deal through email so when I got to the dealership all I had to do was my test drive, sign the paperwork, and get the financial aspect locked in. Everyone was very nice and no one was pushy which was a great change from the other dealerships I was talking to. Again, I can’t say enough good things about Phaeng, she was a joy to work with and putting the big bow on my new car was such a fun touch! More

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I had a phenomenal experience with Heritage Toyota Owings Mills! Thank you so much to John, Walt, and Phaeng. They were all very helpful. Mills! Thank you so much to John, Walt, and Phaeng. They were all very helpful. More

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