John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 6 mos
Industry Experience
17 yrs, 6 mos
645 Reviews
Write a Review645 Reviews of John Gaines
January 12, 2023
The service was excellent from sales, finance and service. We definitely had a great experience. Our salesman took the time to show us how to work the cars deferent features and answer all of our que service. We definitely had a great experience. Our salesman took the time to show us how to work the cars deferent features and answer all of our questions More
Other Employees Tagged: Joe Isbell, Chad Christensen, Joel Palmquist
January 12, 2023
Extremely upfront on pricing and fees. Friendly service start to finish. Dustin was very detailed and helpful in getting the customer what was needed. I have been working with Dustin for q Friendly service start to finish. Dustin was very detailed and helpful in getting the customer what was needed. I have been working with Dustin for quite some time and he worked extremely hard for months to make sure I was able to get exactly what I wanted. In this day an age when pricing isn’t the most aggressive I have had some very bad customer service where the sales people act very smug and in friendly with a take or leave it attitude. Dustin was able to communicate the increase of pricing in this environment while always making me feel I was the customer and my concerns mattered while maintaining the price points in this market. A step above any of the experiences I have had in these challenging times. An extremely exceptional person. Thank you again Dustin for all your help. More
Other Employees Tagged: Joe Isbell, Chad Christensen, Joel Palmquist, Dustin Gathje
January 11, 2023
Had an emergency issue that happened the day after Christmas. The team was able to work my car in on short notice and get it running so we could head back home out of the area. Christmas. The team was able to work my car in on short notice and get it running so we could head back home out of the area. More
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