John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 6 mos
Industry Experience
17 yrs, 6 mos
645 Reviews
Write a Review645 Reviews of John Gaines
December 31, 2022
Most amazing dealership. World class inspection plus wash and vacuum and Volvo biscuits for my dog. Before that great advice from service officers by phone. Top notch World class inspection plus wash and vacuum and Volvo biscuits for my dog. Before that great advice from service officers by phone. Top notch More
Other Employees Tagged: Mike Percival , Josh Herman, service dept, excellent
December 28, 2022
This dealership is hands down the best I ever encountered. All the staff are very professional, friendly, and knowledgeable. I left my laptop there and they kept it safe for me till I could pick encountered. All the staff are very professional, friendly, and knowledgeable. I left my laptop there and they kept it safe for me till I could pick it up.They always get it right the first time! More
Other Employees Tagged: Kevin Parks
December 27, 2022
Best Ever! Great customer service both in sales and service. I have never gotten less than 100% anywhere in the dealership! They are professional, courteous and Great customer service both in sales and service. I have never gotten less than 100% anywhere in the dealership! They are professional, courteous and always prompt! Thank you Gorges for always delivering! More
Other Employees Tagged: Joe Isbell, Chad Christensen , Charles in sales ******
December 26, 2022
Helpfull and effecient service department. Always willing to explain all which was done to the car. Always willing to explain what was not done and why Always willing to explain all which was done to the car. Always willing to explain what was not done and why More
Other Employees Tagged: Kevin
December 23, 2022
Such good communication from service which helped set the right expectations. Was thinking I needed new brakes but they ended up just applying lube and they no longer squeak. It wiukf have been easy for th right expectations. Was thinking I needed new brakes but they ended up just applying lube and they no longer squeak. It wiukf have been easy for them to take advantage and replace the brakes for a cost. I just feel I can trust them. More
December 16, 2022
The have great service. Friendly staff. They are a smaller dealership that really makes feel like family. Friendly staff. They are a smaller dealership that really makes feel like family. More
Other Employees Tagged: Mike Percival, Joel Palmquist
December 12, 2022
Friendly, easy transaction, answered all of my questions, knowledgeable, prompt and great follow through! Thanks knowledgeable, prompt and great follow through! Thanks More
Other Employees Tagged: Joe Isbell, Marcus Gorges, Joel Palmquist , Charles Erickson

