John Gaines
John Gaines at Gorges Volvo Cars

John Gaines | Page 65

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

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4.9
645 Reviews

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

Dealership Experience

16 yrs, 6 mos

Industry Experience

17 yrs, 6 mos

4.9

645 Reviews

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645 Reviews of John Gaines

November 30, 2020

Dealership Rating
Employee Rating

This is our third new Volvo we have purchased from Gorges. Mike Percival has always helped us choose the right Volvo for our needs. Service after sale is excellent. We recommend Gorges Volvo to all ou More

by SLRUNGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Gorges Volvo Cars responded

Thank you! We appreciate that and it means so much to us. Congratulations on your new purchase!

November 29, 2020

Dealership Rating
Employee Rating

Gorges has an awesome service team! We bought our first XC60 in 2012 and our service experience was the primary reason we went back to Volvo for our 2019. Also, the vehicles are amazing, so that helps too! More

by KAYJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Herman

November 29, 2020

Dealership Rating
Employee Rating

Great service team, get the job done timely. Always polite. I would recommend to others. They follow up if issues, or find something unexpected. Thanks More

by Rlhouck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 29, 2020

Dealership Rating
Employee Rating

Gorges Volvo provides great service! The online/text notification system is really easy and handy, but I know I can easily chat over the phone as well. My car is always returned in excellent condition. More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 25, 2020

Dealership Rating
Employee Rating

Great people to work with. Service was great and answered all my questions!! So glad we chose to go with a Volvo with our new car More

by PYOUNG3
Recommend Dealer
Yes
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