John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 6 mos
Industry Experience
17 yrs, 6 mos
645 Reviews
Write a Review645 Reviews of John Gaines
April 08, 2023
I can't give you a 5 because it took over a month to diagnose my service problem. However, your staff was thorough, conscientous and certainly attentive to my problem. When the problem was finally analy diagnose my service problem. However, your staff was thorough, conscientous and certainly attentive to my problem. When the problem was finally analyzed, service was prompt., Cory Liemig was my principal contact. More
April 04, 2023
Greeted promptly. Service was done in a timely fashion. Appreciate the excellent service and professionalism. Service was done in a timely fashion. Appreciate the excellent service and professionalism. More
Other Employees Tagged: Joel Palmquist , Chandler Welsh
March 31, 2023
The guys in service are very helpful, I never feel like I’m being taken advantage of with repair recommendations. Never NOT buying a Volvo from Gorges. I’m being taken advantage of with repair recommendations. Never NOT buying a Volvo from Gorges. More
Other Employees Tagged: Kevin, all the guys at the service desk
March 30, 2023
Very nice and personable. Josh and Corey are always Very helpful with getting service appointments. Josh and Corey are always Very helpful with getting service appointments. More
Other Employees Tagged: Marcus Gorges
March 29, 2023
I’ve never felt more welcome or comfortable at a dealership. Chad and Marcus addressed all my concerns and worked with me for a fair deal. Joel did an excellent job explaining what coverage the vehi dealership. Chad and Marcus addressed all my concerns and worked with me for a fair deal. Joel did an excellent job explaining what coverage the vehicle came with and what I could add for continued peace of mind going forward. I will only buy vehicles here going forward and highly recommend everyone I know do the same. I love my new Volvo! Thank you to the entire Gorges team. More
Other Employees Tagged: Joe Isbell, Chad Christensen, Marcus Gorges, Joel Palmquist
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