Dealer Reviews
Cars for Sale
Dealer Log In
Joe Kleinowskis
Joe Kleinowskis | Page 14
Service Advisor
Albrecht Subaru of Wakefield
618 North Ave
Wakefield, MA 01880
161 Reviews
161 Reviews
Write a Review
161 Reviews of Joe Kleinowskis
Verified Customer
July 21, 2025
The staff at Subaru of Wakefield are always friendly and courteous. Joe Is thorough with his explanation of services but never condescending. I have been coming here for several years and always have a gr courteous. Joe Is thorough with his explanation of services but never condescending. I have been coming here for several years and always have a great experience. More
by sue_fle
July 10, 2025
As usual the whole process was smooth. I ended up needing more services than expected. Everything was explained clearly and I was even given a loaner for the day. Joe was great to work wit I ended up needing more services than expected. Everything was explained clearly and I was even given a loaner for the day. Joe was great to work with. More
by PAT23DALY
July 04, 2025
Joe was very helpful. This was my first time getting service on my Outback. Joe was very patient and explained what service I was getting as well as explaining the places This was my first time getting service on my Outback. Joe was very patient and explained what service I was getting as well as explaining the places to wait. He also explained he would message me when the car was ready. When the car was ready, I received a receipt showing what was done. He had also messaged me prior to let me know that after an inspection of my car everything else appeared to be fine. When all was done he helped me find my car as this is a dealership and there were quite a few vehicles awaiting service or sales. More
by RABLAISD1
June 30, 2025
Nicole was superior and extremely professional . I greatly appreciate her superior customer service skills. Thank you ! I greatly appreciate her superior customer service skills. Thank you ! More
by ELLEN.MCDONNELL
Other Employees Tagged: David Patti, Nicole Pefine, Michael Rammah
June 28, 2025
I used to trust this dealership. But in the last year my experiences with the service department have been less than exceptional. The customer service rep on the phone was rude to me But in the last year my experiences with the service department have been less than exceptional. The customer service rep on the phone was rude to me when I called back to say my car would barely start after just spending $550 for a battery, oil change (… didn’t change my little sticker), and cabin air filter. Not to mention, although they did give me a loaner there was no follow up at the end of the day to tell me that they were going to have to keep my car overnight and look at it in the morning. Turns out the reason my car was having trouble starting was the that Starter was about to go. It should have been pretty obvious that the issue wasn’t resolved by replacing the battery, as it literally didn’t want to start after I left there and ran into the grocery store. They had to have had to turn it on at least 3 times while having it, and it had trouble for me beforehand literally every time you tried to start it. Not sure if it was neglect or incompetence that i experienced but i was really disappointed. More
by skillam23
Other Employees Tagged: Whoever was answering the service dept phone that day
