Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 23

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
238 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 1 mo

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

238 Reviews

Write a Review

238 Reviews of Jessica Hermida

December 28, 2024

Dealership Rating
Employee Rating

The friendly kind faces at SMYTHE are more than skin deep. Every person I’ve encountered at SMYTHE has been wonderful. The employees are helpful and easy to work with. They are thorough and make you More

by allicatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Smythe Volvo Cars responded

What a beautiful review. Thank you for sharing these kind words. Jessica is a terrific person and a great member of our team. We appreciate your business.

December 27, 2024

Dealership Rating
Employee Rating

Professional, attentive, and quick. My friend’s car was towed to Smythe Volvo and we were greeted outside by Mariano, the technician, and he promptly took over and him along with the More

by Jessenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mariano

Jan 09, 2025

Smythe Volvo Cars responded

It is great to see our service department acting as a team all with one goal. Thank you for taking the time to share your experience. We appreciate your business.

December 24, 2024

Dealership Rating
Employee Rating

Smythe is organized, thorough, comfortable without being too much, informative, honest, friendly and sells great cars! More

by amandaleeheller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Smythe Volvo Cars responded

Thank you for the compliments and the five star review. We appreciate your business.

December 24, 2024

Dealership Rating
Employee Rating

I had a check engine light come on while traveling home for the holidays. The Smythe Volvo Team was super helpful and checked the code and cleared it. 30 minutes for a walk in on Christmas Eve was impressi More

by shawn.carroll99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Smythe Volvo Cars responded

We are glad we were able to get you back on the road so quickly. Our service team treats customers as they would like to be treated. Thank you for sharing your experience.

December 19, 2024

Dealership Rating
Employee Rating

Jessica did ann awesome job looking after me today and team overall was very helpful More

by oturnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Jan 06, 2025

Smythe Volvo Cars responded

Great review! Thank you for the compliments toward Jessica and our service department. We appreciate your business.

December 19, 2024

Dealership Rating
Employee Rating

Jessica was very helpful and polite. Came with a tire problem and was addressed right away. Thanks again. More

by Iva.locorriere
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza

Jan 06, 2025

Smythe Volvo Cars responded

This is a good way to describe Jessica. She is helpful and polite and her customers say this in our reviews. Thank you for taking the time to share your experience. We appreciate your business.

December 17, 2024

Dealership Rating
Employee Rating

Jessica was excellent in evaluating my unique tire problem She researched the problem offered solutions and quickly executed the plan. It is clear how others at Volvo respected her and her leadership More

by Artmatuschat@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Smythe Volvo Cars responded

Jessica is a strong member of the team in our service department. Thank you for these kind words. We appreciate your business.

December 17, 2024

Dealership Rating
Employee Rating

Jessica was fantastic with great attention to detail and very personable! This dealer is top notch for sales and service More

by Dbivona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Smythe Volvo Cars responded

Thank you for posting this wonderful review about Jessica and our service department. We have a great team and great customers like yourself. We appreciate your business.

Dec 17, 2024

Dbivona responded

The reporting and detail given for any issues with vehicle is fantastic along with a video summary! Jessica was an awesome service rep from start to finish as well which makes it much more pleasant when having to wait for a vehicle to be serviced.

December 06, 2024

Dealership Rating
Employee Rating

The level of professionalism David showed me was great! ! I really appreciate the customer care given to me. More

by joshuasekamwa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alon Katende, Santiago Piriz, David Mensah , Sabrina Benigno

Dec 09, 2024

Smythe Volvo Cars responded

This is a great five star review. Thank you for taking your time out of your day to share your experience with our sales team.

December 06, 2024

Dealership Rating
Employee Rating

Everyone is always friendly and responsive to customer needs/requests. I’m a returning customer. More

by MB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Smythe Volvo Cars responded

Thank you for the five star review. Those are probably the two best traits of a good service advisor, being friendly and responsive. We appreciate your business.

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