Dealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
91 Reviews
Write a Review91 Reviews of Jessica Charles
December 13, 2024
Very clean showroom, good service, sales persons provided high class service and managers helped us to get our dream vehicle for a very good price. I received plates at the same day with insurance on my car. high class service and managers helped us to get our dream vehicle for a very good price. I received plates at the same day with insurance on my car. So I drove my new car home and I don’t have to do anything, KIA workers did all work for me! More
Other Employees Tagged: Garfield Simpson , Angel Acosta
December 02, 2024
We are extremely grateful to have met Steven Brundidge and AJ. They made our experience greater than ever. and AJ. They made our experience greater than ever. More
Other Employees Tagged: Steven Brundidge , AJ
November 29, 2024
This dealership is the best in the country and I can only say that everyone was so perfect especially my sales man, he is very good in his job. say that everyone was so perfect especially my sales man, he is very good in his job. More
November 22, 2024
I brought my vehicle into the dealership for a warranty repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it of repair . The dealership decided to keep my vehicle for 5 weeks, and then proceeded to give me my car back in worse condition than I had dropped it off . My car was screaming at me when I picked it up to tell me it had no oil. My tires were bald , even though I had changed them a few months prior . My back door broke , my breaks needed replacing , my tint was messed up beyond repair, my air conditioner didn’t seem to work anymore, and several other issues. The customer service and employees that helped me were some of the worst human beings I have ever come across . They screened my calls when calling to follow up on the progress of my vehicle. They were rude , and short , and ultimately unhelpful . And finally they are reporting falsely the maintenance on my vehicle on CARFAX to depreciate my vehicle even more. If I could give 0 stars I would . And I would HIGHLY suggest anyone who has a brain cell avoid this business like the plague it is on our community . I will make sure anyone I know , will never be doing business with them . More
Other Employees Tagged: Tevin Carter, Yitzhakc Ramirez , Albert Alfonso, Jack Coker, Douglas Cordoba, FERNANDO DAVILA, Christopher Lopez, Sheila Ocasio, Michael Valera
November 15, 2024
Excellent dealership! From the moment you cross the door everyone welcomes you and treat you like family. The manager AJ was superb! Thank you From the moment you cross the door everyone welcomes you and treat you like family. The manager AJ was superb! Thank you More
Other Employees Tagged: Antony AJ M, Steven B,
November 09, 2024
Muy amables y comprometidos a la hora de informar y ayudar, teniendo en cuenta tambien, que resolvimos todo a última hora ayudar, teniendo en cuenta tambien, que resolvimos todo a última hora More
Other Employees Tagged: Christopher Watson, Liz Hernandez , FERNANDO DAVILA, Sheila Ocasio, Roylan Valenzuela
November 07, 2024
I recently visited Hollywood Kia's service department for a routine maintenance check, and I was thoroughly impressed with the level of service I received. The staff was friendly, professional, and attentive a routine maintenance check, and I was thoroughly impressed with the level of service I received. The staff was friendly, professional, and attentive to my needs. More
Other Employees Tagged: Kermitt Graham, Lillian Smith, Carlton Hargrove, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, DeeJay Maisonet
October 31, 2024
Maggie, Jessica and Angelo were of Great service. Def would highly recommend Hollywood Kia to anyone looking to join a Vehicle family KIA is the place they take care of their loyal customers as well Def would highly recommend Hollywood Kia to anyone looking to join a Vehicle family KIA is the place they take care of their loyal customers as well new family members. More
Other Employees Tagged: Maggie A and Angelo V
October 17, 2024
Customer service ladies at the front desk. Very unprofessional and unprofessional conversations amongst them all 3 of them. I had an appointment for 9am. Left at 12:30 Tevin was amazing! Very unprofessional and unprofessional conversations amongst them all 3 of them. I had an appointment for 9am. Left at 12:30 Tevin was amazing! More
Other Employees Tagged: Tevin Carter