Jeremy Watson

Thank you for keeping my vehicles in running condition through the years. I have been going to Ken Ganley (used to be Bob Gillingham) for 20 years. through the years. I have been going to Ken Ganley (used to be Bob Gillingham) for 20 years. More

by Mike Verified Customer Verified Customer

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Jeremy thank you for keeping your word and getting my car fixed. I appreciate you and the workers that fixed it. It’s back to 100% now and I’m so thankful. Thank you so much fixed. I appreciate you and the workers that fixed it. It’s back to 100% now and I’m so thankful. Thank you so much More

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Excellent service, staff was nice helpful explained everything so I understood what was happening with my automobile. everything so I understood what was happening with my automobile. More

by terryp Verified Customer Verified Customer

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Easy and fast Super easy and fast process excellent service and I got a great deal service and I got a great deal More

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Brought my edge in for two recalls. Dave took care of things in only a couple hours and he was totally friendly and professional. Dave took care of things in only a couple hours and he was totally friendly and professional. More

by WFISHER29 Verified Customer Verified Customer

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It would appear nothing I requested was done. None of my recalls were done. I asked about pricing on a wheel bearing and got pricing for several other things including the wheel bearing but not t None of my recalls were done. I asked about pricing on a wheel bearing and got pricing for several other things including the wheel bearing but not the bearing itself. I was texted about problems at the dealership and informed my vehicle wouldn't be ready and they needed another day. I was also informed that they would reach out in regards to completing the recall work. Not a call. No text. Not an email. Nothing. Would not recommend. More

by jszymczuk84 Verified Customer Verified Customer

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Could not have been a better trip in for service. Service guy was very nice and personable. Very friendly. 5 out of 5 Service guy was very nice and personable. Very friendly. 5 out of 5 More

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Best service advisor I've ever had at any dealership before. Listened and explained everything very well before. Listened and explained everything very well More

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Had a noise concern with my new truck. Contacted the service department and they handled it from there without inconveniencing me in any way with their pickup and delivery they had my truc Contacted the service department and they handled it from there without inconveniencing me in any way with their pickup and delivery they had my truck diagnosed, repaired and back to me without interruption of my normal daily routine. I couldn’t be happier More

by SBIRCH2013 Verified Customer Verified Customer

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The Service Department at Ken Ganley Ford in Parma is very good. I’ve had oil changes and a new battery install to major repair work (torque converter and purge/vapor mgmt. valve replacements) since th very good. I’ve had oil changes and a new battery install to major repair work (torque converter and purge/vapor mgmt. valve replacements) since the change in ownership (Gillingham to Ganley). I’m happy to report the quality of service did not disappoint … very good … from the service advisors (Dave Moga & Alicia Jeffery) to the technicians that did the work. Also Jeremy Watson (Service Mgr) was always accessible if needed. Thank you! More

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