Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7
80 Reviews

Industry Experience

25 yrs, 11 mos

4.7

80 Reviews

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80 Reviews of Jeremy Watson

June 05, 2025

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The service was excellent and very efficient! I would definitely recommend this dealership to friends and family! Thank you very much for getting me in quickly! Annemarie Harrell More

by amharrell8
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

May 29, 2025

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Amazing service center. There polite and very helpful and was able to figure out what was wrong with my car when liberty just kept guessing. Highly recommend Ganley More

by Branger96
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Recommend Dealer
Yes
May 30, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

May 27, 2025

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Communication with the service advisor was not existent. Unless I called. Had to even call the service manager who was able to somewhat solve my problem. Would still never told what exactly was wrong with t More

by SUSAN.M.LAMBERT26
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Recommend Dealer
No

Other Employees Tagged: Dave Moga , Courtney was fabulous also

May 29, 2025

Ken Ganley Ford Parma responded

Susan, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 29, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 20, 2025

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Dylan was great is diagnosing the problem with the front end of my ford escape More

by Kenochev57
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Yavorsky

May 21, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

May 23, 2025

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

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Very good to work with. Quick to handle the transactuon.clean friendly location close..clean More

by lauea1us
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Recommend Dealer
Yes
May 20, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 16, 2025

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Guys worked hard. Fixed it right Solved a difficult issue. Worked above and beyond expectations. All these employees deserve a raise. More

by Toolisgod999
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Recommend Dealer
Yes
May 16, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2025

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Ganley Ford of Parma took in my 2023 f150 due to factory paint defects. They were able to get my truck looked at and multiple defects fixed. Ford must have had some paint issues as I had multiple cracks and More

by andysamuel1987
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Recommend Dealer
Yes
May 13, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 11, 2025

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I'm pleased to say I leases from Ford. I have been with them for over 9 years More

by chenille131
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

May 11, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2025

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Awesome experience as always. The staff there is very friendly and knowledgeable, Dylan had me in and out of there! Courtney recommended the hot chocolate from their coffee bar an More

by Jeruito
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Recommend Dealer
Yes
May 11, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 09, 2025

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Excellent communication, quality and service. Courtesy valet was awesome, very polite and prompt 👌 Will return again ! More

by Uvgotdale
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Recommend Dealer
Yes
May 09, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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