Jenny Fudge | Page 9

I've been using the service department for decades. I've been more than satisfied with the technicians and the service writers. I always encourage people I know to use DeHaven Chevrolet for their servi I've been more than satisfied with the technicians and the service writers. I always encourage people I know to use DeHaven Chevrolet for their service needs. Shane handled the service in an expedient and pleasant manner. More

by WALLYSCH3 Verified Customer Verified Customer

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I informed Jenny Fudge that my new Traverse displayed the message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in message to; "service tire monitoring system." Ms. Fudge's response was that the service TMS light may have come on due to a change in air pressure in the tires caused by the tires heating up and cooling down. I do not trust an employee who offers an intelligence insulting response in place of an answer or a referral to someone who has an answer when she does not know the answer. My satisfaction rating on my new vehicle dropped for two reasons. 1. Several trouble codes in the 1st 90 days with no remedy communicated to me. 2. Employees like Jenny Fudge who’ll tell me anything just to move me along without solving the problem(s) with my new vehicle. Shirley Reed did not give the information that she promised and to date has not responded to my emails, which she told me that she would immediately respond to. More

by mrldwell Verified Customer Verified Customer

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This is a great dealership. They give excellent service and the staff is great. I highly recommend them. They give excellent service and the staff is great. I highly recommend them. More

by dgnowlin Verified Customer Verified Customer

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Great service with a sense of humor! Very personable to talk to and honest. Great job Very personable to talk to and honest. Great job More

by pam1057 Verified Customer Verified Customer

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I like the smaller dealership. The staff is very helpful and personable. More personal service than at the mega dealership in town. The staff is very helpful and personable. More personal service than at the mega dealership in town. More

by cassel4 Verified Customer Verified Customer

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I have been a customer of DeHaven for more than 30 years. Never have they let me down or failed to resolve any vehicle le issues I have had. You won’t be disappointed by using DeHaven for your vehicle needs. Never have they let me down or failed to resolve any vehicle le issues I have had. You won’t be disappointed by using DeHaven for your vehicle needs. BTW, Jenny Fudge is the best! More

by JKINNE7 Verified Customer Verified Customer

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Clean and quick service. Love the drive in bay with service representatives right there. Jenny was super friendly and helpful! Love the drive in bay with service representatives right there. Jenny was super friendly and helpful! More

by overmyermitchell Verified Customer Verified Customer

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I had my car towed for a diagnostic. They did it and responded very quickly. Unfortunately the repair was not worth the cost of the car. I will do business again with DeHaven. They did it and responded very quickly. Unfortunately the repair was not worth the cost of the car. I will do business again with DeHaven. More

by ROBRATHGE Verified Customer Verified Customer

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Everything went extremely smooth. Shane is great to work with, He’s very thorough and knowledgeable. Shane is great to work with, He’s very thorough and knowledgeable. More

by ANDYPOULSON Verified Customer Verified Customer

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DeHaven was awesome. I thoroughly enjoyed working with Jenny Fudge, Jason Hulwick and Shirley Reed. They were professional and transparent. I love my new car, and would r I thoroughly enjoyed working with Jenny Fudge, Jason Hulwick and Shirley Reed. They were professional and transparent. I love my new car, and would recommend them to anyone in the market for a new car. More

by jjvanbuskirk Verified Customer Verified Customer

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