Jennifer Gudino

This dealer sucks and has a poor relationship. I would avoid at all costs doing any business with them I would avoid at all costs doing any business with them More

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LIARS AND SCAMMERS! Stay far away from this place! DO NOT TRUST WORD THEY SAY. FALSE ADVERTISEMENT. Fake stock website inventory. I spent 3 hours to visit this place. Pl Stay far away from this place! DO NOT TRUST WORD THEY SAY. FALSE ADVERTISEMENT. Fake stock website inventory. I spent 3 hours to visit this place. Please do not waste your time going to buy here.. the cars that they advertise are not ready to be bought.. because vehicles somewhere at different locations but on the website says in stock at dealership and ready to sale. More

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We had worked with a salesman by the name of Omar. We worked a deal on our trade in and secured our financing for a used vehicle and also talked terms and scheduled a time to pick up the vehicle. Omar We worked a deal on our trade in and secured our financing for a used vehicle and also talked terms and scheduled a time to pick up the vehicle. Omar told us he would call in 20min to finalize the deal....then get a call in 5 min the vehicle we had been negotiating on had been sold. Lakeland Chrysler and dodge wouldn't do anything to help fix our issue. I wouldnt send any business to this dealership in the near future. More

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Courtesy, good service, timely,friendly Like the 2 for Courtesy, good service, timely,friendly Like the 2 for 45 package, I have been going for oil change on a regular basis. Courtesy, good service, timely,friendly Like the 2 for 45 package, I have been going for oil change on a regular basis. More

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I purchased a Used Truck from them. My Salesman was Mo. The sales staff are Awesome. They worked with me, and bent over backwards to make the deal that I wanted. And they earned my business. The Finance De The sales staff are Awesome. They worked with me, and bent over backwards to make the deal that I wanted. And they earned my business. The Finance Department is a different story. The Finance Manager is James Arnold, that man is useless. Most days he is either off,or does not come in until 12 or 2 p.m. He will not work for you. He will not call you back. He will not do what he says he will do. He is worthless. I don't know how he got the position he is in, he does not deserve it. If you decide to buy from Lakeland Dodge, do yourself a favor and don't have James Arnold anywhere in the deal. Should be fired for being so sorry of a employee. Sales is Great. James Arnold is the reason for my low rating. Had to get a nice Lady named Jennifer to do the job that James Arnold would not do. More

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The worst dealership I have ever encountered in my life. Financing took almost a month. No floor mats or owners manual. If i didn’t say something, they would have never given it to me. Detail department did Financing took almost a month. No floor mats or owners manual. If i didn’t say something, they would have never given it to me. Detail department did a terrible job. My blind spot detector didn’t work on a brand new Jeep cherokee and i took it to them to get it fixed. Scott in service claimed it was fixed. He lied, It was not. I was in almost two accidents because of it not working. I emailed Jennifer and tried to get my car in again. Nothing from anyone and I’ve had this problem since June. I’m considering consulting a lawyer on the negligence of this dealership. PLEASE GO TO ANOTHER DEALERSHIP! I seriously have never been treated like this anywhere else. Terrible, terrible customer service. More

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Great people! Great quality! Great prices! Came in for a service, got it taken care of , then traded it in for a upgrade! The service staff was attentive, even though it was busy. And the sales Came in for a service, got it taken care of , then traded it in for a upgrade! The service staff was attentive, even though it was busy. And the sales staff and managers really found me a great deal on a brand new 2019! Definitely sending my family here when they need a vehicle. And I'll be back for my next one in a couple years! Also the new showroom is very clean and comfortable, it made the wait seem like nothing . Customer service followed up the next day and made sure I was taken care of ! More

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Good customer service I got my Toyota Camry from this dealership, sales person Vic was very helpful and has good patient to explain me everything thing good and bad about I got my Toyota Camry from this dealership, sales person Vic was very helpful and has good patient to explain me everything thing good and bad about the car. Even a very good customer service that I received from Jennifer,,. She helped me to get a second keys and was very helpful. I recommend everyone to check this dealership before buying a used car. More

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Dodge Charger Scat Pack Great service love the car. Would definitely recommend to anyone I know to go there. They take care of you like family and want to see you get the bes Great service love the car. Would definitely recommend to anyone I know to go there. They take care of you like family and want to see you get the best deal. More

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Great service now Took care of all my concerns and I will recommend it to everyone. See Jennifer if you have any future issues. Thank you Lake when dogs Jeep dealer in Took care of all my concerns and I will recommend it to everyone. See Jennifer if you have any future issues. Thank you Lake when dogs Jeep dealer in Lakeland Florida. More

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