Jennifer Caldara

Jesus was my sales person and he is amazing. Super responsive and helpful even after selling you the car. I know I can reach out to him with any questions and it will be answered. He has gone ab Super responsive and helpful even after selling you the car. I know I can reach out to him with any questions and it will be answered. He has gone above and beyond! More

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Always receive excellent service at Royal Kia. Jennifer Caldara provided awesome customer service. She’s friendly, helpful and kept me informed throughout the process. I highly recommend Royal Ki Jennifer Caldara provided awesome customer service. She’s friendly, helpful and kept me informed throughout the process. I highly recommend Royal Kia. They emphasize customer satisfaction and it shows. More

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Best dealership for sales and especially service experience I've ever had. Everyone there is totally committed to the customer. experience I've ever had. Everyone there is totally committed to the customer. More

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I was visiting my mother in Vegas with my husband because we had a family emergency. On our way back to Tucson my 2016 Chevy Malibu started making a clunking sound. I knew my vehicle needed some servicing th we had a family emergency. On our way back to Tucson my 2016 Chevy Malibu started making a clunking sound. I knew my vehicle needed some servicing that was due and just was to afraid to keep driving it any longer like that after our trip to mom's. Matt Moore the service manager was kind enough to put me in a loaner and gave me a peace of mind. Jennifer my service advisor was wonderful very professional, and kind as well. She was able to give me information of what my vehicle needed and after a few test drives the technician was able to determine what the clunky noise was. After driving my vehicle yesterday it drives alot smoother and I feel a lot safer. I appreciate all the patience, understanding,and compassion that was given and always is given for me and my husband here at Royal Kia. I would like to thank everyone at Royal Kia for making such a stressful situation turn into me having a peace of mind that things will be ok at the end of it all. It's true they do treat you like FAMILY and that in itself I would like to thank EVERYONE at Royal for a great visit and giving EMPATHY when needed. I LOVE ROYAL!!! My sincere thank you. The Morris's 😇 More

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They always provide fast and courteous service. I like that they provide rides and keep you up to date on progress of your car. I like that they provide rides and keep you up to date on progress of your car. More

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I gave William exactly one hour to complete the new car delivery process, and he did it! delivery process, and he did it! More

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The Most professional Staff on the Planet. Thank you so much for your Great Service and outstanding customer service. This is the only place you need to go to get exceptional service. Thank y Thank you so much for your Great Service and outstanding customer service. This is the only place you need to go to get exceptional service. Thank you, Scott and Dallas and the entire team. More

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Will was a great salesman to work with and very personable. The test drive was very informative. personable. The test drive was very informative. More

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Everything ! I was greeted the second I pulled in. The employee was very nice and friendly, he got info off my car. He went inside and a minute later another e I was greeted the second I pulled in. The employee was very nice and friendly, he got info off my car. He went inside and a minute later another employee came out, asking for my keys. She checked mileage, then took me inside and showed me the customer waiting area, where restrooms were, snacks, coffee, hot chocolate just everything! I had a very comfortable place to sit while waiting on my car. The experience "couldn't" have been better ! More

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I have purchased 6 vehicles from this dealership and my experience with them has always been excellent and having my vehicles serviced by them has also been excellent. I like the no hassle/haggle policy, i experience with them has always been excellent and having my vehicles serviced by them has also been excellent. I like the no hassle/haggle policy, it has kept me coming back. On this last visit Aaron Castillo was exceptionally helpful in the transaction and selling the vehicle to my Wife. Ethan Blake the Manger was very courteous and accommodating during my purchase. Great job ALL. Ron Morlock More

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