Jay Carlos
Jay Carlos at City Limits Nissan

Jay Carlos | Page 4

Service Manager

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.8
128 Reviews
4.8

128 Reviews

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128 Reviews of Jay Carlos

September 21, 2025

Dealership Rating
Employee Rating

Very helpful and very kind staff at the Nissan center. Took great care of my car. More

by Lkosobucki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Alex Ramirez, Emmanuel Soto , John Torres

Sep 22, 2025

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2025

Dealership Rating
Employee Rating

Good service, friendly staff. The waiting area is very clean. I was impressed with the vehicle inspection video More

by espirob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

City Limits Nissan responded

Thank you for taking the time to provide us with a review, we're so glad to hear the team took good care of you and we look forward to providing you with many more happy miles! Thanks again and have a great week! Jason Laguna General Manager

Sep 23, 2025

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Sep 23, 2025

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2025

Dealership Rating
Employee Rating

Helpful, clear on what needed to be done. Also helped with a $50 discount. The video summary from the technician was very helpful. More

by dwoodberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

City Limits Nissan responded

We are so glad to hear the team took great care of you and we appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to call us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

September 16, 2025

Dealership Rating
Employee Rating

When I arrived a service tech was out to greet me. I was asked what would be needed and was kept up to date with my vehicle. More

by terrell_c721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we greatly appreciate it and we look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

August 26, 2025

Dealership Rating
Employee Rating

Got my car in on the spur of the moment and had me out the door in no time, very great experience! More

by treaseco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

City Limits Nissan responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 24, 2025

Dealership Rating
Employee Rating

The service and attention is excellent, the staff is very friendly. I recommend the service More

by angelica.davalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Alex Ramirez, Emmanuel Soto , John Torres

Aug 25, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we appreciate you and hope to see you again soon! If you need anything, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Aug 26, 2025

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 22, 2025

Dealership Rating
Employee Rating

The service center and waiting area were very nice. Looked great, atmosphere was welcoming and the staff was pleasant and took really great care of my Murano. It was also cleaned, which was super nice More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Munoz

Aug 25, 2025

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we appreciate you and look forward to providing you with many more happy miles! If you need anything, please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Jason Laguna General Manager

Aug 25, 2025

City Limits Nissan responded

Hi, thank you for taking the time to leave a review for us at City Limits Nissan. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 16, 2025

Dealership Rating
Employee Rating

I have had a Nissan Altima for 15 years. City Limits Nissan has serviced it over the last 2 years. They provided great service to my older vehicle. Recently I finally let the car go and boug More

by SADE DAWSON-LOVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stevorn Richards, Emmanuel Soto , Miguel Vega-Centeno

Aug 18, 2025

City Limits Nissan responded

Thank you so much for taking the time to tell us about your experience, I will be sure to pass your comments along and we hope to provide you with many more happy miles! Thanks again and have a fantastic week! Jason Laguna General Manager

July 31, 2025

Dealership Rating
Employee Rating

Jay was very profesional, and helpfull. service was quick and thorough. A dealership you ca trust!!! More

by revrocket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

City Limits Nissan responded

We are so glad to hear you had a great visit with the Service team, and appreciate that you took the time to tell us about it! If you need anything at all please don't hesitate to call us at 512-444-1400 and we'd be more than happy to help. Thank you and have a great weekend! Jason Laguna General Manager

July 31, 2025

Dealership Rating
Employee Rating

Great customer service. Outstanding knowledge, professional, friendly and helpful. Excellent service. I would recommend family and friends. More

by francis_navarro350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez

Aug 01, 2025

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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